Heritage Chevrolet Buick Service Reviews Dealerships
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Heritage Chevrolet Buick Service Reviews

  • 11234 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 719-7618
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Really great service. By RobinV9315 on 07/23/15 07:44:16 AM PDT
Recommend this dealer? Yes

My service technician, Rob Zopp always goes above and beyond to ensure my complete satisfaction. I highly recommend this dealership and their Service Department!
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Dealer Response

Hi RobinV9315. Thank you so much for your kind comments. Heritage Chevrolet Buick is glad to hear that you were happy with Rob Zopp's service - that kind of feedback can go a long way. We welcome you to stay in touch and please feel free to contact us with an... Read more

All Comments (1)
Service Rating Very disappointed By Tee4624 on 07/17/15 05:22:59 PM PDT
Recommend this dealer? No

Had a oil change done on July 3, at your service department in Reisterstown, MD. The vehicle I had service is my work vehicle and stays park unless I drive to work. I went on vacation the next day and did not drive my car again until this past Monday. While on interstate 95 my car started overheatin...
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Dealer Response

Tranairra, Thank you for taking the time to review Heritage Chevrolet Buick Owings Mills. We apologize for your experience in our Service Department. We appreciate the opportunity we had to talk to you on the phone earlier this week. As discussed on the pho... Read more

All Comments (1)
Service Rating Yet another great experience By psgillis on 06/26/15 06:24:04 AM PDT
Recommend this dealer? Yes

As usual both Robb Zopp and Sean Lewis took great care in both arranging and completing the service to my Corvette. They are a dynamic team, and the best in the Baltimore metro area for service on Corvettes.
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Dealer Response

Good afternoon psgillis! The positive feedback is much appreciated. We are delighted to hear that Robb and Sean were able to make your Corvette servicing so memorable. We look forward to working with you again soon!

All Comments (1)
Service Rating A Very Comfortable Visit By thetius on 06/25/15 06:03:36 AM PDT
Recommend this dealer? Yes

My visit was an excellent one. I called the service department because I had a particular issue of concern. After listening to me and asking the appropriate questions, an appointment was scheduled for the next day. I was received very courteously and the intended service with approximate wait tim...
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Dealer Response

Good morning thetius! Thank you so much for your kind comments. We are pleased to hear that you service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any future service needs. Thank you again thetiu... Read more

All Comments (1)
Service Rating Fast service By fixcar2 on 06/02/15 05:27:21 PM PDT
Recommend this dealer? Yes

The service was faster then I expected. The waiting room was very clean. The service area had T V, WiFi, Coffee, A area for children. A very clean restroom. Service man was nice, and pleasant to talk to.
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Dealer Response

Greetings fixcar2! Thank you very much for the great review! We take pride in our service department and we are so pleased that you had such a memorable and positive experience. Come see us again soon! We look forward to working with you again!

All Comments (1)
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