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Heritage Chevrolet Buick Service Reviews

  • 11234 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 719-7618
  • Chat with Dealer
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Service Rating recall repair By toothmover on 11/25/14 09:20:57 AM PST
Recommend this dealer? Yes

They went overboard to fix a squeaking brake pedal. However, fixing the ignition switch recall left all of my customizations erased. I had to reprogram everything: exit and entrance lighting, lock positions, seat exit memory, etc.
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Dealer Response

Toothmover - Thank you for your encouraging review. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team. If you would need any assistance towards future purchases or services, we would love to help! Than... Read more

All Comments (1)
Service Rating Best Service - Heritage Chevrolet By Steve2904 on 11/21/14 09:38:54 AM PST
Recommend this dealer? Yes

Service advisor Tim could not be better. Friendly greeting (always), very knowledgeable and kept me up to date. Always love the service provided at this dealership!
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Dealer Response

Good morning, Steve! Thank you so much for your kind comments. Heritage Chevy Buick Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further servi... Read more

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Service Rating My 2010 Equinox "worn oil ring" recall... By Lenny67 on 11/13/14 02:35:04 PM PST
Recommend this dealer? Yes

The service manager (Rob), kept us informed completely along the way through the process of the repairs. Any questions we had, he had quick responses. He said we should have our truck back in (3) days, we got it back in (2).... Throughout it all, our Equinox runs perfect now. Kudos to Rob the Serv...
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Dealer Response

Lenny67, thank you for the positive feedback. We strive to meet our own high-set standards as well as our customers. It's always nice knowing we have met such standards. Please don't hesitate to reach out to us if there's anything we can do in the future for y... Read more

All Comments (1)
Service Rating Excellent service By Dj_Nj on 11/08/14 08:05:55 AM PST
Recommend this dealer? Yes

You guys have excellent customer service and always take good care of me and my wife. Tim Beavers and Larry always go that extra mile and we truly appreciate all their hard work . I recommend my family and all my friends to this dealership . Thanks a million!!!!!!!
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Service Rating Excellent service By 224 on 11/08/14 08:04:14 AM PST
Recommend this dealer? Yes

You guys have excellent customer service and always take good care of me and my wife. Tim Beavers and Larry always go that extra mile and we truly appreciate all their hard work . I recommend my family and all my friends to this dealership . Thanks a million!!!!!!!
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