Heritage Chevrolet Buick Service Reviews Dealerships
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Heritage Chevrolet Buick Service Reviews

  • 11234 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 719-7618
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Great Cusotmer Service By 2Bettye on 12/19/14 01:02:25 AM PST
Recommend this dealer? Yes

As always my experience with your dealership is of the highest customer service. All of your advisor are professional and friendly and I rely on their expertise when it comes to the serving of my vehicle. I will continue to buy and have my GM vehicle service at your dealership. I will continue to re...
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Dealer Response

Thank you for your encouraging review. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team. If you would need any assistance towards future purchases or services, we would love to help! Thanks and have a g... Read more

All Comments (1)
Service Rating Excellent By akowens3 on 12/19/14 12:50:54 AM PST
Recommend this dealer? Yes

This was the fastest oil change and tire rotation I've ever received. I know it's a minor service, but usually it takes more than 1 hour. My wait was not long at all.
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Service Rating Service 12/06/14 By Loganks1 on 12/19/14 12:39:11 AM PST
Recommend this dealer? Yes

Prompt, courtesy, and everyone there appeared to enjoy what they were doing and it showed in how they treated all their customers.
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Dealer Response

Thank you for your encouraging review. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team. If you would need any assistance towards future purchases or services, we would love to help! Thanks and have a g... Read more

All Comments (1)
Service Rating recall repair By toothmover on 11/25/14 09:20:57 AM PST
Recommend this dealer? Yes

They went overboard to fix a squeaking brake pedal. However, fixing the ignition switch recall left all of my customizations erased. I had to reprogram everything: exit and entrance lighting, lock positions, seat exit memory, etc.
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Dealer Response

Toothmover - Thank you for your encouraging review. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team. If you would need any assistance towards future purchases or services, we would love to help! Than... Read more

All Comments (1)
Service Rating Best Service - Heritage Chevrolet By Steve2904 on 11/21/14 09:38:54 AM PST
Recommend this dealer? Yes

Service advisor Tim could not be better. Friendly greeting (always), very knowledgeable and kept me up to date. Always love the service provided at this dealership!
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Dealer Response

Good morning, Steve! Thank you so much for your kind comments. Heritage Chevy Buick Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further servi... Read more

All Comments (1)
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