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Heritage Chevrolet Buick Sales Reviews

  • 11234 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 719-7618
  • Chat with Dealer
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Sales Rating Pleasant Experience Written by nplazio2002 on 02/04/14 12:06:38 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From start to finish, the entire sales experience was pleasurable. All of the staff were knowledgeable, courteous, and responsive to our questions. Bridgette and Tim were especially useful in assisting with information we needed to make an appropriate buying decision. There were no high-pressure sal...
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Sales Rating Bad turned Good Written by NatureCARE on 09/08/13 03:21:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jerome was great to work with as salesman. Gordon the Business manager is stand up straight forward guy, and was GREAT to work with. He really made a bad situation become a Positive Experience. Julius also really stepped up to plate and made the experience less stressful !!!!
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Dealer Response

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jerome did a fantastic job helping you during your visit, and we will certainly share your feedback ... Read more

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Sales Rating AMAZING EXPERIENCE Written by mlcrowe on 09/05/13 06:11:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

As I was looking for a new vehicle, I stopped by Heritage. Knowing my credit was less than perfect I figured I wouldn't be able to purchase. I met with Ed W. and he patiently reviewed my credit, went over my financial situation and gave me many options to choose from. I found the car that I wanted a...
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Sales Rating A good but not excellent overall experience Written by 13BuickOwner on 08/29/13 10:41:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased our vehicle on a day when the dealership was short-staffed, so the process took significantly longer than expected. The dealership personnel were apologetic and made every effort to make us comfortable. We persevered because we wanted the specific vehicle in stock. After the purchase, t...
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Sales Rating My best car buying experience in 40 years Written by Peaches1949 on 07/16/13 10:57:22 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Heritage rep. Dontae D. convinced me to come in and I'm glad I did. He introduced me to Stockton W., (my salesman) who took care of all of my car buying needs. I am so happy with my new car and I have no buyer's remorse. All of the staff were very accommodating and I got exactly what I wanted for a ...
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Dealer Response

Greetings Peaches1949, and thank you for the genuine review! We're thrilled that our team was able to help with your car buying experience making it your best yet. If you should have any further questions about your vehicle, don't hesitate to call or stop back... Read more

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