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Heritage Chevrolet Buick Sales Reviews

  • 11234 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 719-7618
  • Chat with Dealer
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Sales Rating A very positive experience Written by RabidReader on 07/07/14 05:40:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Most important to me as a woman who has purchased a number of vehicles on my own, at no time was there even a hint of the condescending male attitude I am all too often subjected to by automotive salesmen. That alone makes this Heritage dealership the first stop for my future automotive purchases. B...
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Dealer Response

Hello, Heritage Chevrolet Buick would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feed... Read more

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Sales Rating Overall a great dealership Written by Wmurphy3630 on 07/01/14 08:50:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My sales person, Nikolay s was the best sales person l ever met. He transported my car to Philadelphia, pa after the recall was done. The price of the car was perfect for me. My only negative is the financial officer who served me. He was too pushy when I started many times that I didn't want any de...
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Dealer Response

Good morning. In response to your review, I want to take the time to thank you for praising Heritage Chevrolet Buick. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisf... Read more

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Sales Rating Great experience! Written by MS2 on 06/04/14 05:04:30 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jerome N and Mike Lu were fantastic to deal with! I did not feel any pressure and they were very thorough in demonstrating the features of the vehicle. Very happy with my Buick Encore and have already recommended Jerome and Mike to friends.
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Sales Rating Pleasant Experience Written by nplazio2002 on 02/04/14 12:06:38 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From start to finish, the entire sales experience was pleasurable. All of the staff were knowledgeable, courteous, and responsive to our questions. Bridgette and Tim were especially useful in assisting with information we needed to make an appropriate buying decision. There were no high-pressure sal...
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Sales Rating Bad turned Good Written by NatureCARE on 09/08/13 03:21:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jerome was great to work with as salesman. Gordon the Business manager is stand up straight forward guy, and was GREAT to work with. He really made a bad situation become a Positive Experience. Julius also really stepped up to plate and made the experience less stressful !!!!
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Dealer Response

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jerome did a fantastic job helping you during your visit, and we will certainly share your feedback ... Read more

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