Ourisman Chevrolet Marlow Heights Sales Reviews Dealerships
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Ourisman Chevrolet Marlow Heights Sales Reviews

  • 4400 Branch Ave
  • Marlow Heights, MD 20748 (map)
  • Chat with Dealer
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Sales Reviews

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Sales Rating STAY AWAY!!!!!!! Written by smartshopper22 on 02/18/15 02:09:45 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership tried to sell me a car $1,200 above MSRP, then the car had issues, a BRAND NEW CAR, had issues only days after I bought it. Lucky I was able to get out of that deal due to their error! I even ordered a remote start that was to be factory installed and later learned it was a after...
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Dealer Response

I'm discouraged to hear of your negative experience at our dealership. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. So that I may be able to better understand the situat... Read more

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Sales Rating Loved Buying Here! Written by MsSaigon1 on 10/09/14 10:16:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Eric Leyton, Lovette Powell, Magnus, and Carlos the finance director all have EXCELLENT Customer Service!! Greatest car buying experience ever! Thank you so much
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Dealer Response

I am happy to hear that your time spent with Eric, Lovette, Magnus and Carlos was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns, please come back to visit us. We are eager to see yo... Read more

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Sales Rating Mrs Julia Corbett Written by Juliamae on 09/30/14 05:20:57 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My overall desire to purchased a car was the result of excellent professional style of your associate. My purchased was far the best and easiest process around. I thank Kenneth for a job well done.
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Dealer Response

Julia, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and... Read more

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Sales Rating Hey my car victory 2014 Written by MyApril on 09/14/14 03:45:31 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience Mr. Kenneth J is truly a customer oriented God send. He went above and beyond for the services that I needed. I really appreciate people like him.
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Dealer Response

April, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Kenneth was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or s... Read more

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Sales Rating I GOT MY WAY AT OURISMAN CHEVY!! Written by Ruby_Woo on 09/04/14 10:06:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My salesman was Eric L.. He was so honest and forthcoming. He walked me through every step and explained everything so that I didn't feel like I was in the dark. Matt C., the Finance Manager, was also VERY patient with me. I'll be back!!
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Dealer Response

Thanks for your great review, Ruby! Eric and Matt are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to o... Read more

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