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Ourisman Hyundai Service Reviews

  • 3516 Laurel Fort Meade Rd
  • Laurel, MD 20724 (map)
  • (888) 612-7356
  • Chat with Dealer
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Service Rating Horrible Customer Service By sammy77 on 03/10/14 07:09:14 PM PDT
Recommend this dealer? No

They run a shuttle service, and told me to be outside my work an hour earlier than I was planning to leave for the day causing me to not finish work I needed to do. I work right up the road from the place and it took over an hour for them to pick me up. The first guy got so lost they had to send a s...
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Service Rating Worst Service Department Ever By dean5 on 06/13/13 08:00:01 AM PDT
Recommend this dealer? No

I took my car to them and they ended up doing over $4000 worth of damage to the engine and denied doing it! I had to get Hyundai Corp involved who later allowed another dealership to correct the original issue and the dealer-caused damage. DON'T TAKE YOUR CAR TO THEM FOR SERVICE!!!
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Be aware of the By mpatnode on 03/21/10 12:00:00 AM PDT
Recommend this dealer? No

I bought a new 2009 Santa Fe from Ourisman and I was told that every other oil change was free. There's a catch that they don't tell you about when you purchase the car. It's free only if you buy the "recommended" service when you get your "free" oil change. When my wife took the car in for the fir...
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