Ourisman Honda of Laurel Service Reviews
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Ourisman Honda of Laurel Service Reviews

  • 3371 Laurel Fort Meade Rd
  • Laurel, MD 20724 (map)
  • (888) 903-9891
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Additional damage during car service By janelanc on 06/29/13 01:32:08 PM PDT
Recommend this dealer? No

I took my car to get serviced at Ourisman LAUREL honda. I had been a loyal customer there for 6 years since buying my car (brand new) taking my car to them for almost EVERY maintenance minder service. I knew they were ridiculously overpriced but I hadn't anticipated they were 5 times the amount of r...
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Service Rating CRACKED MY BUMPER By sroschey87 on 04/13/10 12:00:00 AM PDT
Recommend this dealer? No

I brought my Honda s2000 for a check engine light service. They said it was the coil pack. They changed that out and off I was. I drove the car to work and it came back on. So on a friday, I took it back to them. They said to bring it in early monday. I wasnt going to take off work so I dropped the ...
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Service Rating Coincidence? I Think NOT! By a__s on 01/24/10 12:00:00 AM PST
Recommend this dealer? No

I took my car to this dealership to have a free service inspection done just to make sure that there were no issues with my car. The maintenance required light was on and I didn't want to just reset it and not get it checked out. I was told that my battery level was low, I needed an oil change and...
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Service Rating The absolute worst customer experience I have ever had. By chris222 on 01/02/10 12:00:00 AM PST
Recommend this dealer? No

I purchased a 2010 Volkswagon Jetta on October 31st 2009. When I drove it off the lot it had a screw in the tire! The dearlerships attitude was too bad so sad. With enough complaining and going through various levels of "management" it was finally swapped with another tire and rim from a car on thei...
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Service Rating Poor service By vkirti2000 on 10/06/08 12:00:00 AM PDT
Recommend this dealer? No

I dropped off my car for a battery replacement, under warranty, at 11am on a Saturday. It took them until 4pm, their closing time, to realize they had gone out of stock on batteries and needed to keep my car until Monday to get one from another dealership. This simple 2 hr job on a weekend turned ...
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