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Ourisman Honda Volkswagen of Laurel Sales Reviews

Overall Rating:
2.4 stars
Reviewed by 
10 members
Sales Associate:
2.4 bars
Vehicle Inventory:
2.8 bars
Finance Department:
3.2 bars
Trade-In Process:
3.3 bars
Buying Process:
2.1 bars
DEALER INFORMATION:
Ourisman Honda Volkswagen of Laurel
3371 Fort Meade Rd
Laurel, MD 20724
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 6:00 pm

1-5 of 10 Reviews

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Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Fine experience
by jamesmark on 08-20-08 (08:57AM)
Pros:
Friendly and close to home
Cons:
None

I have now purchased two Volkswagens from Ourisman VW in Laurel. Both times resulted in pleasant overall experiences.  The sales people were courteous and knowledgable. The time it took in both cases were a couple of hours if that (even with bringing in a car from another dealer).  Thank you to t...

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Sales Rating:
1.7 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Dishonest sales tactics
by klookup on 08-12-08 (08:12AM)
Pros:
location
Cons:
overall bad experience

The key sales manager was not even close to a the fair market value for a 2008 Honda Pilot. He quoted a ridiculous price on a SUV that had sat in the lot for a year. We had asked him for the best price possible and he gave a price that was no where near the competitions price.

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Sales Rating:
2.3 stars
Sales Associate:
3 bars
Vehicle Inventory:
2 bars
Finance Department:
N/A
Trade-In Process:
2 bars
Buying Process:
N/A
Rude Sales Manager
by tl2 on 07-31-08 (06:34PM)
Pros:
James saleaman nice
Cons:
Sales manager (brian) ruined a a perfectly good deal. RUDE!

Overall I will not go there or recommend anyone but maybe my worst of enemies to them. But if you would like to know why.......... Well my wife and I went out looking for a new vehicle for her. So went looking  after seeing an ad in the paper to Oursiman Honda here in Laurel Md. After spending ab...

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Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Great Experience!!!
by omg on 07-25-08 (10:24AM)
Pros:
inventory
Cons:
location

Overall, the best car buying experience I have ever had. I called Ourisman with a quote from another dealership looking for a better offer. I told the sales manager, Steve, not to waste my time or gas if he could not do better. We worked out the details over the telephone and I got the deal I wan...

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Sales Rating:
1.3 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
1 bars
Trade-In Process:
N/A
Buying Process:
1 bars
Trap making expert and they accept it
by auto_freak2 on 04-04-08 (06:03AM)
Pros:
there is ni pro
Cons:
They are Rule, unreliable, Mean and dishonest

They will make a trap==> Give you price lower than the CR bottom line. In a nice formated email. You have to trust it because it is written and you can take printout there with you and if they move back you can fight.


Once you go there They will tell you they have added accessories to the vehi...

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