







They will make a trap==> Give you price lower than the CR bottom line. In a nice formated email. You have to trust it because it is written and you can take printout there with you and if they move back you can fight.
Once you go there They will tell you they have added accessories to the vehi...






I had exactly the same experience as someone described on their review "Deceitful or Incompetent?: You decide"
The email offer was not honored when I went to buy the car, and the desk manager called me next day with revised offer at below invoice as shown in kbb.com. When I went to get the ca...






I requested an email quote on a 2008 Honda Odyssey from Ourisman Honda of Laurel through Edmunds.com. I received an email quote from Ourisman Internet specialist Ryan Dunn that had a few different charges and discounts listed. At the end of all these, it displayed an out the door price of $28...






I was there several times for service and had to wait a couple of hours each time, but I didn't expect to wait almost 2 hours for a routine oil change... and I had an appointment! During the whole time I waited in their new waiting room, I only saw one other customer come in. I asked several ti...






First service for car purchased there was free (5K). At 10K, I was charged over $180 for a synthetic oil/filter change and tire rotation. Service Dept. checks for technical bulletins and recalls when you bring your vehicle in. My car required an ECU update, covered under warranty. Dealer handed ...