Academy Ford Sales Sales Reviews
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Academy Ford Sales Sales Reviews

  • 13401 Baltimore Ave
  • Laurel, MD 20707 (map)
  • (888) 846-8791
  • Chat with Dealer

Sales Reviews

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Sales Rating THE Place To Buy! Written by BigFan46 on 02/24/16 10:54:53 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought my 2013 Lincoln MKX here, working with Miles Washington and Sales Mgr. Scott Richmond. Both were straightforward and forthcoming with answers to my questions and info on this vehicle. They were flexible, VERY easy to work with and provided a killer deal, including the trade value of my 200...
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Dealer Response

Thank you for taking the time to share your experience here and on Facebook. That is awesome and we so appreciate it.

All Comments (1)
Sales Rating DO NOT USE ALEX OR BRENT AS YOUR SALES ASSOCIATE Written by KBANKS9204 on 12/19/15 03:29:19 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First I must say over the past decade I have bought many used cars through this dealership; escort, 2 focus, cargo van, fusion, explorer, and villager van used. It was my go to ford dealership. NOT ANY MORE. This group of sales staff and manager can not compare to the staff in the past. I started wi...
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Dealer Response

Thank you for sharing your feedback. Hopefully, you have received the email and voicemail from our sales manager. We have tried a few times to contact you regarding this because we are truly sorry that you feel as though you were mistreated. We try our best... Read more

All Comments (4)
Sales Rating "Academy Ford "Honesty and Integrity" [non-permissible content removed] Written by mldyhllr on 08/28/14 05:29:06 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My wife and I recently purchased a vehicle from academy ford in Laurel, MD. We spent an entire day at this dealership just to purchase one vehicle. They are very dishonest the salesman will tell you one thing but the finance manager will write the contract up differently. We didn't bother to read ...
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Dealer Response

We are deeply sorry that you feel as though things were unclear with your recent purchase. Hopefully, the conversation you had yesterday afternoon with our General Manager, Tom, helped to clarify some of your concerns. We appreciate your feedback and if you ne... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating My Explorer Sport Written by dr_salsa1 on 05/27/13 09:02:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I decided to visit Academy Ford because they had the truck in their showroom with the color and equipment that I wanted. I was at the auto show that day and made up my mind about what I wanted to trade in for. I test drove the car immediated. They were very quick to put a deal together with a nice t...
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Dealer Response

Thank you for taking the time to share your experience. We really appreciate your kind words and your recommendations.

All Comments (1)
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