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Fitzgerald Subaru Sales Reviews

  • 11411 Rockville Pike
  • Kensington, MD 20895 (map)
  • (888) 856-5979
  • Chat with Dealer
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Sales Rating Sales rep-Peter Camacho Written by gdg3 on 10/14/14 03:09:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

excellent. Knows the product, easy to work with, responsive, doesn't push. You can't ask for much better. Highly recommend him.
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Sales Rating great experience Written by irishmom2 on 09/28/14 03:17:12 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a car yesterday and it was a terrific experience! I've been looking for a Subaru OUtback for sometime and knew what I wanted in terms of trim and more importantly, how much I wanted to spend. From the moment I was contacted by the dealership [responding to an email inquiry] it was a clear,...
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Dealer Response

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

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Sales Rating Great no pressure buying experience Written by iirnited on 08/23/14 08:02:07 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tom R was my salesman and he was very thorough and I felt very little pressure on his side. Believe it or not, Tom was the only one who allowed me to test drive the car before deciding because lot of the dealership I visited had a "look but don't touch" policy. Long story short, I ended up purchasin...
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Dealer Response

Thanks for taking the time to share your experience at FitzMall. I will pass on your kind words to Tom and the team. Enjoy the new ride!

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Sales Rating Managed a toxic customer/case very professionally! Written by raymondeuy on 04/11/14 12:39:33 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My Subaru Forester 2014 purchase started on January, 2014. I sent e-mails to all the Subaru dealers around the area, which includes: Fitzgerald Auto Mall, White Flint in Kensington, MD Fitzgerald Auto Mall, Gaithersburg, MD Herb Gordon Subaru in Silver Spring, MD Stohlman Subaru in Tyson's Corner, ...
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Dealer Response

It's good to hear that it went well and I'm glad we could help. Thanks again and we look forward to seeing you in again!

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Sales Rating Great price, responsive service Written by DavefromNC123 on 03/29/14 05:27:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We live in NC and were frustrated with the unwillingness of Subaru dealers in our area to give us a "reasonable" price, and lots of hidden fees. I found Fitz online and noticed they had a non-haggle policy (long live Saturn!!! Rest their souls…) I never understood the manipulative sales approach o...
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Dealer Response

Thanks for the taking the trip up to MD - we really appreciate that! Enjoy the new Subaru; they are great cars!

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