Service Capitol Cadillac Car Dealership Greenbelt Maryland | Edmunds
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Capitol Cadillac Service Reviews

  • 6500 Capitol Dr
  • Greenbelt, MD 20770 (map)
  • (888) 925-6095
  • Chat with Dealer

Service Reviews

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Service Rating Dealership is desperate for money and will cheat you out of your warranty! By Tia_W_703 on 08/05/17 06:57:16 AM PDT
Recommend this dealer? No

I wish I can give them 0 stars for the poor service I received. I've never dealt with a dealership this desperate to cheat me out of a few dollars. I went to Capital Cadillac in greenbelt because my 2016 Buick Encore AC system stopped working this morning. I called in beforehand to confirm my car wa...
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Dealer Response

Tia, Your Repair was not Covered under the Buick Bumper to Bumper Warranty because it was related to an Accident that you had Repaired elsewhere. Your Buick Warranty States "Buick backs your new vehicle with its no-deductible, Bumper-to-Bumper Limited Warranty... Read more

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Service Rating Excellent experience! By Pamela_C on 04/13/16 07:23:35 AM PDT
Recommend this dealer? Yes

Being this was my first service experience there, I was impressed at the speed the personnel came to check me in after driving into the door. Even more, I received a call much sooner than expected that service was completed and my car was ready for pickup.
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Dealer Response

Thank you so much for the excellent review. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for you... Read more

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Service Rating Capitol Cadillac has GREAT service. By Repeatcust on 03/29/16 05:55:19 AM PDT
Recommend this dealer? Yes

I was recently at Capitol Cadillac to have my car repaired and painted. The reason I chose Capitol was because the last two times I was there, I experienced wonderful service. I won't use any other Cadillac service or dealer in the future.
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Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards... Read more

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Service Rating Outstanding Service Team By Lelia1_ on 03/09/16 03:31:26 PM PST
Recommend this dealer? Yes

I like the way everyone is friendly and courteous to everyone, but most importantly my service writer Mr. Eddie Graham is outstanding in every way.
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Service Rating Tires By rdek on 01/07/16 05:35:21 AM PST
Recommend this dealer? Yes

I found out on Saturday afternoon that I needed two rear tires for my 2013 CTS due to some nail damage, this proved to be a much more challenging feat than I initially expected due to the rarity of the size of the tire. I was thrilled to find that my dealership had the tires in stock after speaking...
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