Capitol Cadillac Service Reviews Dealerships
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Capitol Cadillac Service Reviews

  • 6500 Capitol Dr
  • Greenbelt, MD 20770 (map)
  • (888) 431-7917
  • Chat with Dealer
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Service Reviews

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Service Rating Service for Darlene's SRX By DeeJay1958 on 06/04/15 07:31:51 AM PDT
Recommend this dealer? Yes

The people were very helpful and courteous. They kept me well-informed on what was needed and the time it would take to get the job done. Also, providing me a loaner vehicle was extremely easy by Enterprise Car Rental being right there on the premises.
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Dealer Response

Thanks for your awesome review, Deejay! We always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do fo... Read more

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Service Rating Cusotmer Appreciation By CHICKDAVIS on 04/07/15 05:43:14 AM PDT
Recommend this dealer? Yes

Excellent Customer Service; Mr. Eddie Graham is outstanding. He's experienced, attentive, professional, and committed to helping the customer. Always a pleasant experience when Eddie is involved. Really takes care of his customers... keeps me/them coming back!!! ~HK Davis
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Dealer Response

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Eddie was able to show you what we strive to deliver. W... Read more

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Service Rating Response to survey By Mckrush on 03/20/15 08:04:03 AM PDT
Recommend this dealer? Yes

Professional and courteous staff. Willing to accommodate the issues of the customer, (wife had medical appt), and timely response to my concerns about the vehicle.
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Dealer Response

It is wonderful to hear that our staff at Capitol Cadillac Buick GMC was able to provide you with a great experience. We really appreciate this feedback, and we will share it with them. Thank you, and if you have any more questions or concerns, please feel fre... Read more

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Service Rating Capital Cadillac turned a bad day into a great day! By Triciasweetart on 03/18/15 10:35:28 AM PDT
Recommend this dealer? Yes

I was on my way to work when the engine light and reduced power message came on the screen in my SRX. I called Capital Cadillac and was told they did not have an appointment until the following Wednesday (8 Days away) When I spoke to Mr. Ed Graham he told me to bring it in and he would get to it as ...
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Dealer Response

Hi Tricia and thanks for your kind words! We appreciate Ed as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achi... Read more

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Service Rating Capitol Cadillac always delivers By EugeneM1957 on 12/30/14 08:46:11 AM PST
Recommend this dealer? Yes

As usually, Capitol delivers great service. Depending on how long I stay in the area, Capitol will be the only dealership I buy from and service the vehicle I purchase.
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Dealer Response

Thank you so much for writing this review. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. We are glad to know that you feel confident to choose Capitol Cadil... Read more

All Comments (1)
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