Brown's Toyota Scion of Glen Burnie Service Reviews Dealerships
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Brown's Scion of Glen Burnie Service Reviews

  • 7167 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating My Latest Experience By twobee on 06/25/15 06:50:58 AM PDT
Recommend this dealer? Yes

My service manager, Justin, kept me informed about the services I needed as well as offering advice about the most important parts to take care of.
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Dealer Response

Thank you for providing us with this great review. We are so pleased to know of your satisfaction with your Service Advisor, Justin, and that he has provided you with informative service. We will share this with him and if you have any questions, please don't ... Read more

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Service Rating Still number 1 By Psmiley521 on 06/15/15 06:36:07 AM PDT
Recommend this dealer? Yes

My experiences at Browns Toyota are always positive from the moment my car is received. Everyone is polite and professional. That being said my Advisor James Brown excells in consistently gender outstanding customer service. He's knowledge about the service and product needed for my car.I trust him...
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Dealer Response

Thank you for taking the time to submit this awesome feedback. Hearing that you received outstanding customer service from James and our team is always encouraging and reassures us of our commitment to our customers. We look forward to working with you or anyo... Read more

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Service Rating Trust Brown's Toyota for your automotive needs By fltn3 on 06/10/15 07:10:34 AM PDT
Recommend this dealer? Yes

Brown's Toyota is great to deal with. They're honest and courteous. They never try to "oversell" services. Kris Sandin always explains everything to me and never tries to talk me into anything I don't need. I trust Brown's for all my car services.
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Dealer Response

Thanks for your awesome review, Deborah! I'm very happy to hear that Kris was such a great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service... Read more

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Service Rating Brown's Toyota Glen Burnie service department By Mick_R on 06/04/15 03:35:35 PM PDT
Recommend this dealer? Yes

Was greeted immediately by everyone. With smiles. People were pleasant. I was helped quickly and no one treated me like I was a bother. Or just another customer. They all seemed very happy to help me.
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Dealer Response

Hi Mick and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, John Stefero - General Manager - joh... Read more

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Service Rating Great service By luvmy14sienna on 03/19/15 07:16:54 AM PDT
Recommend this dealer? Yes

The staff were polite, professional, informative, as well as efficient. The facility was very clean and accessible. I feel very comfortable about having my new van serviced there. Thank you for such great service.
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Dealer Response

Thank you so much for this review and for sharing your great experience with us. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else a... Read more

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