Brown's Honda City Service Reviews Dealerships
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Brown's Honda City Service Reviews

  • 7160 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • (888) 697-4395
  • Chat with Dealer
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Service Reviews

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Service Rating Consistently great service from Jennifer Yadvish By CHO13 on 06/24/15 07:55:27 PM PDT
Recommend this dealer? Yes

Jennifer Yadvish. She is the most amazing service team member. Your service center is the only one I have ever trusted because of her. She is always in a good mood no matter what she is going through, takes the time to explain things to me AND listens to my concerns. I trust her completely.
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Service Rating Dealership Service By Lab98 on 05/07/15 04:45:18 AM PDT
Recommend this dealer? Yes

My attendant was very cooperative and courteous. The service provided was fully explained. The need for a new battery prevented getting stalled somewhere.
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Dealer Response

Hi and thank you for your kind words. We are very happy to hear that our team was so cooperative and courteous during your visit to our dealership, and that he gave you some insight on your issue! Thank you again and we look forward to working with you again i... Read more

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Service Rating Browns By Arleta on 05/03/15 04:06:36 AM PDT
Recommend this dealer? Yes

My service advisor, Jennifer, was very informative as to what needed to be done to my vehicle and even advised me on what I should expect in the future. It's very helpful to have things explained to you versus just giving you a dollar number as to what you owe.
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Dealer Response

Thank you so much for sharing your experience. Jennifer demonstrates our commitment to excellent customer care and we are glad you were happy with your service. Do not hesitate to contact us if there is anything else we can do for you. We appreciate your busin... Read more

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Service Rating Browns Honda in Glen Burnie helped my 2002 Odyssey reach 287,000 miles By AlanLang79 on 03/05/15 08:45:16 AM PST
Recommend this dealer? Yes

The service techs greet you by name when you arrive and fully explain the recommended repairs and why they are needed. My 2002 Honda Odyssey has 287,000 miles thanks to their care
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Dealer Response

Hi Alan and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Brown's Honda City. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope t... Read more

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Service Rating Honda Service Visit By JSuter on 03/01/15 10:45:18 AM PST
Recommend this dealer? Yes

Michael Gerdes was such a pleasure to work with. He took care of my service visit in an outstanding professional manner and with a smile! Many thanks, Margaret Suter
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