Brown's Honda City Service Reviews
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Brown's Honda City Service Reviews

  • 7160 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • (888) 697-4395
  • Chat with Dealer

Service Reviews

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Service Rating Very happy Iowan By scraven on 04/25/16 06:01:08 AM PDT
Recommend this dealer? Yes

I was traveling in the area from Iowa and found that my CRV had started to burn oil. The service person was very on the ball and told me about all the possible issues I had been able to look up before I even asked. He talked to me about the options for an oil change or just refilling the oil. ...
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Service Rating Brown's Honda great customer service By lynmac67 on 04/16/16 09:15:42 AM PDT
Recommend this dealer? Yes

Friendly, accommodating customer service, and even a woman c/s person! That really helps. Even though it was a "only" a recall repair, it was the best dealer experience I've had. I don't usually go to dealers for work on my car.
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Tim Eubank - General Manager - tim.eubank@brownscar.com

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Service Rating Great Customer Service By SunshineD1212 on 03/31/16 08:01:08 AM PDT
Recommend this dealer? Yes

I was kept updated on the progress of my car. The shuttle took me home and picked me up once my car was ready.
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Dealer Response

Sunshine, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take... Read more

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Service Rating Honda By EbonyKG on 03/31/16 05:46:34 AM PDT
Recommend this dealer? No

The person who I worked with was very nice helpful. He kept me posted on my car with every detail. Also I thought I needed more work done to my car but he was honested and told me exactly what I need done.
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Dealer Response

Ebony, we appreciate your kind words about the entire service team. Thank you for choosing Brown's Honda City for your vehicle needs. Tim Eubank - General Manager - tim.eubank@brownscar.com

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Service Rating Outstanding customer service and repair By joey_07 on 03/19/16 07:20:21 PM PDT
Recommend this dealer? Yes

We appreciated the excellent service from your service dept. Jennifer was outstanding to the point where we returned the next day to replace our tires.
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Dealer Response

Joey, thank you for taking the time to share your feedback. Each employee is a valued member of the team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Tim Eubank - General Manager - tim.euba... Read more

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