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Brown's Honda City Service Reviews

  • 7160 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • (888) 569-0269
  • Chat with Dealer
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Service Rating sunday emergency By Frederick_John on 10/08/14 09:51:11 AM PDT
Recommend this dealer? Yes

I had a roadside emergency on a sunday that required a tow. I didn't hesitate to send it to Brown's, because I've trusted them for years. They didn't disappoint--the problem was fixed promptly and very much to my satisfaction. Eric made me feel that he really cared about my problem.
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Service Rating My services survey By MissLoretta19 on 10/03/14 07:53:03 AM PDT
Recommend this dealer? Yes

the staff was friendly and informative. I was even helped with an item that was recalled on the model of my car. The part is now being ordered for free. I went to other Honda dealerships service and this is the first time it was brought to my attention the cars that were recalled and models.
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Service Rating Happy Honda Owner By nseiss on 09/13/14 06:50:32 AM PDT
Recommend this dealer? Yes

Sean was friendly, listened to my concerns and addressed them. He also explained everything that was done to my car. There are many times when a woman goes to a mechanic/dealership and is treated condescendingly. Folks at Brown's don't do that; they are great! I've had two experiences at Brown's and...
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Service Rating Quick and Easy service By thunderhopper on 08/13/14 07:07:37 AM PDT
Recommend this dealer? Yes

Jen my customer service agent was excellent. She was caring and provided me with timely information. I was also surprised how quickly my car was ready.
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Service Rating B3 service By Marie1972 on 08/08/14 02:50:22 PM PDT
Recommend this dealer? Yes

Our advisor was friendly, checked on any pending recalls to save us a return visit, and saved us a body shop repair, that we would not have been able to afford, by bringing to attention our bumper (which was displaced by a pile of hard snow) to the body shop and the tech. Our car was ready in a time...
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