Brown's Honda City Service Reviews
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Brown's Honda City Service Reviews

  • 7160 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Experience By LeahD1234 on 06/27/16 06:55:15 AM PDT
Recommend this dealer? Yes

Jennifer was really great. Majority of the time that I've had my car serviced, Jennifer was the advisor to assist me. Each time she was always nice, professional, and helpful.o
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Dealer Response

We are pleased to hear that you had an excellent experience with Jennifer and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Tim Eubank ... Read more

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Service Rating 2016 Service Feedback By PJspilot on 06/25/16 07:45:17 AM PDT
Recommend this dealer? Yes

The friendliness of the staff, the cleanliness of the service waiting area and the shuttle service. Service advisor Jen was very thorough in explaining my service required, my options for repairs and kept in touch with me at all times. She is a valuable asset to your team.
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Dealer Response

Thanks for your perfect review, PJ! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do f... Read more

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Service Rating Quick and efficient By Charity_ed on 06/24/16 05:09:07 AM PDT
Recommend this dealer? Yes

Showed up on time and they got started right away. I had a 2 year old with me, he apt took a little more than an hour but the play rooms as very nice and kept up occupied.
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Dealer Response

Thank you for using our service department and the kind words about our dealership. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Donít hesitate to ask if there is anything els... Read more

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Service Rating Service Dept By Service_2016 on 06/24/16 04:46:15 AM PDT
Recommend this dealer? Yes

The first contact greeting was excellent and it stayed that way throughout my visit. I left the car and your driving service was excellent. Served those who work first and then those that didn't were served then.
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Dealer Response

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your other appointments. We'll be sure to pass your thanks on to our team. We look forward to working with you in the future. Best, ... Read more

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Service Rating Quick service By Elaine7777 on 06/11/16 09:55:15 AM PDT
Recommend this dealer? Yes

Service was done quickly. I never feel that Brown's is trying to serll me services that my car does not need. I feel very comfortable dealing with them.
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Dealer Response

Thank you so much for this review! We are glad to hear we got your brakes fixed on your vehicle. We always have our customerís best interest in terms of what they need and do not need for their car. We appreciate your business and hope to see you again at your... Read more

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