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Brown's Honda City Service Reviews

  • 7160 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • Chat with Dealer
Service Rating:

BAD SERVICE, RIP OFF, NOT PROFESSIONAL

Written by denise36 on 06/28/11 10:17:50 PM PDT
Recommend this dealer? No

Several years back i used Brown honda and was dissatisfied with their service. I moved again to that area and went to them to get AC fixed. All i ended up getting is bad service, AC stopped working one week later and then wanted to give me the run around to fix it, and later ended up giving me a $1600 estimate to fix the ac, with the staff being extremely rude because i asked to speak to a manager, and the manager who failed to symphatize with a client and looking at me like i was trying to get over them, when in fact they are very much scandalous in that place. will never go there again, and they give the other honda places i have been to in the last 5 yrs a Bad name.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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