Bob Bell Ford Service Reviews
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Bob Bell Ford Service Reviews

  • 7125 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • (888) 692-5251
  • Chat with Dealer

Service Reviews

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Service Rating Hyunday Azzera Service By Gilbrown on 08/17/16 03:26:29 PM UTC
Recommend this dealer? Yes

I booked my appt. online, which went very smoothly. Once I got to your facility Steve was very helpful with getting me checked in for service. Great all around experience.
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Service Rating Great service By Catherineflick on 08/13/16 03:36:49 PM UTC
Recommend this dealer? Yes

Kerri was such a great help and he was very fast. He made sure he kept me up to speed every step of the way. If I have to go back I hope he can help again.
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Service Rating Additional Technology needed at dealership By byrd1950 on 08/12/16 02:42:21 PM UTC
Recommend this dealer? Yes

Pro: Ability to schedule service online and the features available with the online schedule service menu. Con: No text notification option advising service is completed and that includes the cost of the service.
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Dealer Response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. ... Read more

All Comments (1)
Service Rating Great Service By Timotbr on 08/10/16 12:41:43 PM UTC
Recommend this dealer? Yes

My service rep Dave was very responsive.....he would answer the phone and know my name just by the sound of my voice...he kept me up to date and informed me of a recall i wasnt aware of. When he thought the repair would take over a day he set me up with a rental.
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Service Rating Great Service By Philliprimmer on 08/09/16 07:08:53 PM UTC
Recommend this dealer? Yes

The service team was professional and excellent all around. They handled the warranty replacement with no issues. Timing was perfect. Thanks for all the hard work.
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