Criswell Honda Service Reviews - 2 Dealerships
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Criswell Honda Service Reviews

  • 19525 Amaranth Dr
  • Germantown, MD 20874 (map)
  • (888) 471-8521
  • Chat with Dealer

Service Reviews

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Service Rating Not knowledgeable people By kaih23 on 05/21/10 12:00:00 AM PDT
Recommend this dealer? No

My 2004 Honda Accord EX had the infamous lights out on my radio display problem. In my opinion Honda should have recalled this issue. Anyhow, Honda was nice enough to replace the radio without cost except labor from Criswell Honda. I took the vehicle in and asked the maintenance guy if the in-dash C...
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Service Rating the love affair ends as soon as you sign on the dotted line. By hsinclair on 04/15/10 12:00:00 AM PDT
Recommend this dealer? No

You'll receive a lot of love when you are shopping around, but as soon as you sign on the dotted line, the feeling of love ends. In fact, it will be quite the opposite. All they care about here is making money. They could care less about whether or not the customer is satisfied. The salesmen are...
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Service Rating It is always the little things By karhill1 on 01/19/10 12:00:00 AM PST
Recommend this dealer? No

Brought my 2009 Civic into Criswell for an oil change. I had left my coupon at home. Mentioned the coupon to the service adviser, thinking it was no big deal and he would honor the coupon. Other times I have been to Criswell the service adviser simply gave me the coupon price without asking. This ad...
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Service Rating Outstanding Service Long After the Sale By katzy on 07/31/08 12:00:00 AM PDT
Recommend this dealer? Yes

I had an expensive out-of-warranty part go bad on my 2005 Honda Accord. After an unpleasant experience at the Honda dealership close to my home, which is not where I bought my car, I turned for help to my original salesman, Andy, at Criswell Honda. Keep in mind, this is 3 1/2 years later. Andy im...
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