King Volkswagen Service Reviews
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King Volkswagen Service Reviews

  • 979 N Frederick Ave
  • Gaithersburg, MD 20879 (map)
  • (888) 481-2190
  • Chat with Dealer

Service Reviews

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Service Rating Awful Service Team - Lemon Sold By goodwill2 on 11/21/15 09:57:31 PM UTC
Recommend this dealer? No

It is unfortunate to say that I trusted this company with my vehicle as years ago I had much better experiences but when you purchase a car then a year later it starts having problems and the following year exhaust your extended warranty and you find yourself spending more than you owe yet they keep...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Horrible Service and attitude By johnnybumps on 02/23/11 01:27:15 AM UTC
Recommend this dealer? No

First issue: I received a notice in the mail for my car model recall at approximately 15,000 miles. The recall was regarding the DSG Transmission, which I was having trouble with. In. I took my car back to the dealer for per the recall for repair. King VW Dealership said they fixed the recall proble...
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Service Rating Dishonest By zich6 on 02/20/10 08:00:00 AM UTC
Recommend this dealer? No

Flushed the power steering fluided 2 weeks before visit, then they told me I needed a flush.
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Service Rating The best service in town By cloudyday13 on 04/07/09 07:00:00 AM UTC
Recommend this dealer? Yes

I have had great service at King VW. You really need to find a mechanic you can trust. You can't just take it to someone and think they are not going to rip you off. King VW has been loyal to me. Service employees work on commission. Give them an attitude and they'll up the price on you. There...
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Service Rating Fraudulent Service Practices at King VW By kneil99 on 07/23/08 07:00:00 AM UTC
Recommend this dealer? No

I had taken in my 2004 VW Passat for a heat shield recall (at around 43000 miles) and while they did the recall work they told me about a CV Boot that was broken with grease on the inside of the wheel. I had a CV boot replaced during my 40K service from them costing me 398 bucks! I suspected some fo...
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