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King Buick GMC Service Reviews

  • 16200 Frederick Rd
  • Gaithersburg, MD 20877 (map)
  • Chat with Dealer
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Service Rating 2015 Denali By andyp22 on 09/17/14 10:00:21 PM PDT
Recommend this dealer? Yes

The service was excellent and the service representative was very through. I could not have asked for more the service team and King Pontiac Buick & GMC.,The service was excellent and the service representative was very through. I could not have asked for more the service team and King Pontiac Buick...
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Service Rating High-Touch Service By nlamari on 09/15/14 10:01:39 AM PDT
Recommend this dealer? Yes

I wasn't expecting to drop my car off for an oil change and pick it up completely cleaned. Needless to say it was a very nice surprise. The follow up courtesy call is a very personable "high-touch" consumer experience.
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Service Rating Replaced door cover By BecsGS on 08/11/14 02:30:42 PM PDT
Recommend this dealer? Yes

I recently returned to King Buick GMC to have the left tweeter cover attached to the A pillar. The work was completed correctly and to my satisfaction.
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Service Rating First service By Robertipp on 07/05/14 07:15:23 AM PDT
Recommend this dealer? Yes

This was a new car that failed on the first day of use. It was in the shop the next two days and I was treated well, but it was not until late on day 2 that I was informed that a new car Xylon treatment would not be performed. Earlier communication would have been nice (and anticipated).
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Service Rating They just make me feel icky By shofarel on 07/28/13 02:26:23 PM PDT
Recommend this dealer? No

I have taken my GMC truck to King for some time but I have never been happy with the results. They offer many coupons but I suspect, since you must show the coupon first that they simply jack up the price up front. I recently took my truck to be detailed. It was still dirty when I picked it up and h...
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