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Fitzgeralds Gaithersburg Hyundai Service Reviews

  • 905 N Frederick Ave
  • Gaithersburg, MD 20879 (map)
  • (888) 665-1418
  • Chat with Dealer
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Service Rating terrible service staff By planedoc43 on 07/09/14 12:39:17 PM PDT
Recommend this dealer? No

I bought my new Hyundai Electra 6/17/2013 from Fitzgerald Hyundai and the sales staff was absolutely amazon, my salesperson was Maria F. The sales staff was quite excellent BUT unfortunately the servixe staff is awful. While they try to be as good as the sales staff they fall way short. In Oct of...
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Service Rating Best Service Ever By sar5 on 03/03/14 05:41:49 PM PST
Recommend this dealer? Yes

This is the 3rd car that I have purchased from Fitzgerald Lakeforest for my wife. I was not really happy with the service department with the first two cars. However, I am extremely happy with the service department now. They have really improved and have made my coming in a nice experience. The se...
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Service Rating Very considerate of all your needs By thulium111 on 10/15/13 08:48:01 AM PDT
Recommend this dealer? Yes

Recently, I decided to change my service provider, and I should admit I made right choice. Very attentive, prompt, and taking into accounts all your needs. Thanks a lot, and hope to see you again to strengthen my first experience.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great place to service your vehicle...... By mdavis042055 on 07/23/10 12:00:00 AM PDT
Recommend this dealer? Yes

The service Manager had a Comment posted on Yahoo.....I emailed and called him and..... I had what I though was a major issue with my vehicle, called in and talked to Tony Pearson. I was able to take the vehicle in that afternoon even though it was a Friday- My car was looked at and fix within 45...
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Service Rating recall work done right, new battery a bad experience By klea1 on 11/05/09 12:00:00 AM PST
Recommend this dealer? No

I received a recall notice on my Sonata, and I chose to take it to Fitzgerald Hyundai in Gaithersburg. The battery had just gone dead the day before I was scheduled to have the recall work done. The battery was still under warranty, so I opted to have Fitzgerald replace it while it was there. Tha...
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