Maryland Dealerships - Fitzgerald Subaru of Gaithersburg of Gaithersburg Maryland
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Fitzgerald Subaru of Gaithersburg Sales Reviews

  • 904 Russell Ave
  • Gaithersburg, MD 20879 (map)
  • (888) 629-7843
  • Chat with Dealer

Sales Reviews

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Sales Rating Bought A Subaru Impreza Written by kabbey15 on 08/06/16 03:12:00 AM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an overall good experience in purchasing my Subaru Impreza at the Fitzgerald Subaru dealership in Gaithersburg. The Sales Consultant, Tony O'Brien, prepared for my visit by having the particular vehicle I wanted to purchase ready for a test drive prior to my arrival. Mr. O'Brien was also pre...
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Dealer Response

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. Hope you're enjoying your new vehicle.

All Comments (1)
Sales Rating Dishonest Sales Manager Written by ricus on 01/22/16 04:20:07 PM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? No

I wanted to purchase a new Forester and everything seemed fine until we discussed my trade. He stated that he "felt" my trade was not as valuable as CarMax, and other sites indicated. He gave no other reason other than it's how he felt. Luckily his feelings were not universal and I got a better deal...
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Dealer Response

We apologize that your experience with us was not a positive one. Our trades are based off the prices of the cars on the lot, and we apologize that was not articulated to you clearly at the start. Our intention is to be an honest, and reputable company - so, i... Read more

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Sales Rating The FitzWay is the way to go! Written by pulse5 on 03/11/15 03:28:03 AM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the first time I walked into the dealership to the time I took delivery of the car, the exchanges were warm and professional. Daniel McCarthy, the Sales Consultant is competent and easy to work with. He answered all my questions patiently and sent prompt responses to my email queries. Gila prov...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Happy Customer Written by hksnow on 08/06/14 12:58:17 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I posted a review here few days ago since I was very angry after I bought the car. However, I received a call on Monday afternoon from the sales manager, Jamie S, he explained although the gray car was posted to the website, it was not physical in the store... When he said he offered a good deal to ...
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Dealer Response

Thanks so much for leaving your positive review! We are glad that we were able to work everything out for you. We hope you are enjoying the new ride! Thanks again!

All Comments (1)
Sales Rating Cheating Written by Hksnow on 08/04/14 05:07:12 AM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a new forester yesterday 8/2. I want a gray color but was told the last one they have was sold on Friday. The sales told me he could ask other dealer to ship the car to the store but I could not get any discount. Or I could get some discount if I picked the color the store have. So, I chose...
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Dealer Response

We understand that the dealership was able to get you into your preferred vehicle. Thanks for voicing your concerns and do not hesitate to ask us any questions about your purchase. We value your business and it is important to us that you are happy. Enjoy the ... Read more

All Comments (2)
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