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Criswell Chevrolet Service Reviews

  • 503 Quince Orchard Rd
  • Gaithersburg, MD 20878 (map)
  • (888) 625-0454
  • Chat with Dealer
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Service Rating service was perfect By JamesVV on 12/18/13 10:38:19 AM PST
Recommend this dealer? Yes

While driving to work on a Monday, the transmission in my Tahoe quit. I was able to call Dina B. and make an appointment to drop it off and have it looked at while on my way to the dealership. I knew it would need a new transmission but Dina wanted to make sure for me before charging me for somethin...
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Service Rating Criswell Chevrolet dealer in Gaithersburg, MD rip off By kell8 on 10/27/13 02:32:30 AM PDT
Recommend this dealer? No

Hello on 10-14-2013 (john Z was our service manager). We had Criswell Chevrolet dealer in (503 Quince Orchard Road, Gaithersburg, MD, 20878) installed the Primus™ IQ brake controller made by tekonsha. They charged us $274.24 for one brake controller. We called tekonsha and spoke to Andrea and she to...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating A Great Experience By parkhopper_vin on 09/20/12 12:43:30 PM PDT
Recommend this dealer? Yes

Recently utilized the service department at Criswell Chevrolet and they were great. I received a call letting me know that my 2011 Chevrolet Cruze needed recall work done and I was able to schedule a convenient time for me on a Saturday for the work. I dropped the vehicle off on Friday evening and w...
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Service Rating Sales Experence Great, Service Experence Poor By patrickfrommd on 07/12/12 06:53:50 PM PDT
Recommend this dealer? No

I should point out that my new car buying experience could not have been better with Criswell. I ordered my new camaro on the 1st day of ordering, and entire year before they hit the streets, I have camaro #8 My experience with the Service dept was initially very good, but it deteriorated and now I ...
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Service Rating Excellent Customer Service at Criswell's Service Department By gutmanu on 07/01/10 12:00:00 AM PDT
Recommend this dealer? Yes

I previously used another Chevy dealer to get my 2007 Tahoe serviced and I called for a price on the Chevy recommended 30K mile service. I was told it would cost approx. $650. When I asked if they could provide a list of what this service entailed, they said they could only read it to me over the ph...
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