I had a very good experience from this dealer. I went and took test drive of a 2011 Ford Escape XLT. Sherry (salesperson) was very good in helping me to select the vehicle. She helped me all the way thru the purchase process and also waited for my insurance company to fax me the temp insurance card which took 2 hours after calling the insurance company like 10 times. All in all, no pressure from my salesperson or the finance dept when buying or signing the papers. I would definitely recommend others to go to The Frederick Motor company and ask for Sherry Ryan. Thanks Sherry, Michele I, Adamstown, MD