Renn Kirby Mitsubishi
Back to Sales Reviews
Dealership Sales Review
sales Rating
Unexpected PLEASANT experience
Written by 06/17/2016
onOur sale consultant, John Gray, was a very honest and considerate guy and we had a really positive experience while checking a 2016 Mitsubishi Outlander SE AWD at Renn Kirby. Starting with an email that John replied, he not only guaranteed the quote price by TrueCar.com but also honestly explained the impossible negotiating price on their website. During test drive, he helped us install car seat and patiently answered all our questions. After 10 min waiting, the manager of Renn Kirby actually gave us a very good price (lower than TrueCar.com suggested price). And, importantly, it was an on-the-road price plus rebate, so there were no hidden or extra fees on the paper. Therefore, we quickly made a deal and drove our new Outlander SE home that night. Unlike our previous visits to other auto dealers, John and Renn Kirby did a fantastic job on creating a comfortable car-buying process and these guys do offer on-the-road price in a straightforward way, which I liked a lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes