Renn Kirby Mitsubishi Sales Reviews - 56682 Dealerships
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Renn Kirby Mitsubishi Sales Reviews

  • 5903 Urbana Pike
  • Frederick, MD 21704 (map)
  • Chat with Dealer
Sales Rating:

Sales rep (Russell) was extremely cocky.

Written by charlieboh on 03/24/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted Renn Kirby to only ask a question about a warrenty. Of course, not soon after he had me discussing a vehicle. He advised me he could get me into the vehicle with leather for a certain price. My husband & I took the long trip to the dealership....only to discover there had been a "misunderstanding" about the price quoted to me. There was no misunderstanding. Russell deliberately mislead me on the price. The car was still a good deal regardless. We found Russell to be extremely cocky & arrogant. I we had not been for the fact that we had driven a long way to the dealership we would have walked out. We found the owner to be very pleasant but he will NOT return your call if there is a problem. Which we had with the vehicle having defected seat belts. Please see our review for SERVICE.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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