Excellent experienceWritten by HappyVWgirl on 02/24/14 04:01:26 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
A week ago, I bought a Volkswagen Jetta from David H. at Fitzgerald Auto Mall in Frederick, MD. I went in to the dealership that day thinking that I would not be able to afford a new car but knowing that my Saturn (186K + miles) would not last much longer. David greeted me with a friendly smile as soon as I entered the dealership and listened as I explained what I was looking for. He did some research and explained my purchasing and financing options to me in a non-pressuring way. David was professional but also personable. He made me feel very comfortable throughout the transaction and he was able to get me into a 2014 Volkwagen Jetta with payments in my "comfort zone." David had my new car ready when promised and took the time to orient me to the Jetta so that I felt completely at ease driving off the lot. Afterwards, David followed up with a phone call to make sure the car and I were getting along and to answer any questions. I am very impressed with David's wrap around service and feel that he is the best salesman I have ever had the honor of working with. Without pressuring me in any way, he brought his expertise to the table and was able to meet my needs despite my limited budget and somewhat dinged credit history. I would highly recommend David H. to my friends and family.