Fitzgerald Cadillac Service Reviews Dealerships
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Fitzgerald Cadillac Service Reviews

  • 114 Baughmans Ln
  • Frederick, MD 21702 (map)
  • (888) 615-6552
  • Chat with Dealer
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Service Reviews

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Service Rating Fitsgerald Cheverolet in Frederick, MD By Brucep523 on 04/11/15 09:16:48 AM PDT
Recommend this dealer? Yes

I was promptly greeted and everything went smoothly! Work was done on time and done right. All my questions were answered promptly and professionally!
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Dealer Response

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Fitzgerald Chevrolet Cadillac for your vehicle needs. Best, S... Read more

All Comments (1)
Service Rating 2011 Cruze By TheIsthmus on 04/02/15 08:55:27 AM PDT
Recommend this dealer? Yes

Service was unaware that I had purchased a service contract when I bought the car; I had to explain that to them. All that data should populate when my information comes up in the system.
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Dealer Response

I am concerned about the experience that you had at our dealership. Our goal is to provide exceptional service to every single customer. So I do thank you for taking the time to bring these issues to our attention. This will help us improve our procedures in a... Read more

All Comments (1)
Service Rating Front both Tires checked and Entertainment system not powering on By cooldin14 on 03/19/15 11:06:13 AM PDT
Recommend this dealer? Yes

They were very friendly than fitzgerald GMC, buick(Nicholson Ln)Location. I live in gaithersburg but i will go to fredrick now on. But expect to get nitrogen on the tires, it didnt say any thing about in the bill. and also when i get the service dine with dealer, i expect to get the car wash, my tr...
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Dealer Response

Frederick, thank you so much for taking the time to leave us a great review. We're so happy to hear that our service team was able to provide you with what you needed. We look forward to seeing you again! Sylvia Westerlund Customer Relations Manager - westerlu... Read more

All Comments (1)
Service Rating My Fitzgerald Experience By JaBrew on 03/04/15 06:31:04 AM PST
Recommend this dealer? Yes

I was pleasantly surprised they took me since I had to change my appointment. They were friendly, respectful and completed the tasks in optimal time. Thank you Fitzgerald.
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Dealer Response

Thank you for stopping by to leave this incredible review. Our team prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that they assisted you in s... Read more

All Comments (2)
Service Rating Great service By Kklejso on 02/28/15 05:40:25 PM PST
Recommend this dealer? Yes

Kevin Bull is a great service adviser. Keeps on top of the repair process and keeps me as the customer well informed. Everything was great. Thank you.
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Dealer Response

Thank you for the awesome feedback! Kevin is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Please remember that we're always here to assist you with any future a... Read more

All Comments (1)
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