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Bill Baisey Kia Service Reviews

  • 5826 Urbana Pike
  • Frederick, MD 21704 (map)
  • Chat with Dealer
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Service Rating Would have recommended them in the past. Not anymore. By horsephoto on 11/02/12 12:33:57 PM PDT
Recommend this dealer? No

I have bought two new cars from them and had the major service work done on them. In the past I would have recommended their service department without hesitation. I had taken 2005 Rio to another repair place when the check engine light came on. That place told me it would be $1000+ for repairs. I t...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Old Versus New By twinsdad0504 on 12/27/11 06:55:14 AM PST
Recommend this dealer? Yes

In the course of addressing defects in the vehicle one Service Manager left and one arrived. The problems were not created by the dealer but the dealer seemed overmatched by the problem. I had the dealer install a remote starter and splash guards. The instalation for the starter was less professiona...
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Service Rating Worse Service/Service Manager a [violative content deleted]! By cdiggs on 09/27/11 11:18:13 AM PDT
Recommend this dealer? No

Had my car 2005 Kia towed into the dealership twice. Very serious issue brake losing all power no friction just slapping the floor everytime the car idled. They called me with all types of service that I should have done to the car none involving the very serious dangerous issue at hand. First time ...
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Service Rating Stay away from these people! By rjii on 06/19/11 08:39:33 PM PDT
Recommend this dealer? No

The service manager is a [violative content deleted]. Treats customers like dirt and the dealership does not stand behind Kia products. After 4 visits on the same problem, took it to another Kia dealer and got it resolved quickly.
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Comments (1)
Service Rating You want attitude? By tibbiechef on 07/28/07 12:00:00 AM PDT
Recommend this dealer? No

Well, what can I say. Some days you're the windshield, and some days.... If you take your Kia to Bill Baisey for service, I can pretty much guarantee you won't be the windshield. We purchased a 2006 Kia Optima from Bill Baisey and were very pleased with the sales and finance staff. There ends our s...
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Comments (2)
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