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Jones Kia Service Reviews

  • 2001 Bel Air Rd
  • Fallston, MD 21047 (map)
  • (888) 960-8596
  • Chat with Dealer
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Service Rating Service department is fantastic By Fire73 on 10/14/14 09:10:28 AM PDT
Recommend this dealer? Yes

The head service guy before Mr McMillian was very unfriendly and rude unless you were a female then he broke his back to go all the way. I commented to a few people I thought were big bosses in the show room but nothing ever changed. Since he is gone and Mr McMillian is in charge WOW what a change i...
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Dealer Response

We appreciate your feedback about the entire Jones Kia service team. It is always great to hear from our customers. Thank you for continually choosing Jones Kia for your vehicle needs. Sincerely, Alan McMillen ( Service Manager

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Don't let Thompson Kia service your vehicle! By brianinhdg on 09/19/11 04:17:41 PM PDT
Recommend this dealer? No

In November 2008, I purchased a new car (2009 Kia Rio5) from Thompson Kia, even purchasing an extended warranty beyong the 5 yr/60k mile Basic Warranty. I was mislead by Thompson Kia about the warranty and I've had nothing but problems with the vehicle. From paint peeling several times (fixed incorr...
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Comments (1)
Service Rating Incompetent By js5 on 03/14/10 12:00:00 AM PST
Recommend this dealer? No

I recently purchased a used (certified supposedly) Kia Spectra from Thompson Kia and have had nothing but trouble since day one. I purchased the vehicle on a whim as it was to be my commuter to save on gas. Because I purchased the car prior to Christmas vacation I didn't drive it much for the first ...
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