Cook Volkswagen Sales Reviews Dealerships
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Cook Volkswagen Sales Reviews

  • 2110 Bel Air Rd
  • Fallston, MD 21047 (map)
  • (866) 906-9501
  • Chat with Dealer
  • Awarded in 2014, 2015
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Sales Reviews

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Sales Rating Worst used car buying experience ever Written by Larry_Z on 03/03/15 02:32:00 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

The used car department of this place has provided the worst car buying experience I have ever had. First off whatever Internet price you see add another $2,500 to it for shipping, cleaning, and MD inspection. Despite my better judgement I allowed my daughter to purchase from here, and my god what...
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Sales Rating Exceptional experience Written by Tappulous on 02/22/15 06:40:22 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2012 Infiniti truck from cooks. I was assisted by Christina. She is one of the best in the business, her patience, salesmanship and dedication went far beyond anything I could have imagined. She even came in on her day off to close the deal and to make sure that everything went as pr...
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Sales Rating sometime things are not what they seem. Written by mj757 on 01/26/15 08:20:21 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

They are good in bad contracts. The salesman Wayne M. was a great in helping us to buy our used truck from Cook's Volkswagen, but the contract had some extra charges we did not know about until we talked to the finance person. WOW! But we saw a way of improving our credit score. We are pleased with ...
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Sales Rating great deal Written by mrsantiago717 on 12/30/14 12:27:29 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Awesome dealership. Awesome sales rep in me Wayne... If you don't get Wayne dont worry because you will still get a deal of a lifetime...
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Sales Rating 2013 VW CC. Stay away!!! This dealership lies! Chad Yuengling is clueless Written by Jbandy84 on 11/18/14 12:43:33 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Bought a used 2013 vw cc in April. Told the dealer that I would buy the car if they could fix some issues. First major issue is the transmission. It jerks quite a bit on stop & starts. Second issue the rubbing noise from the tires. Sounds like bearings or cupped tires. So they agree to fix. I bring...
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