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O'Donnell Honda Service Reviews

  • 8620 Baltimore National Pike
  • Ellicott City, MD 21043 (map)
  • (877) 895-6479
  • Chat with Dealer
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Service Rating THE BEST By Jongirl on 09/20/14 08:26:58 AM PDT
Recommend this dealer? Yes

Thanks to O'Donnell Honda's excellent service department, and especially my service advisor, Jeff B, my 2000 Honda Accord has over 302,000 miles. I have always been provided terrific, honest advice and guidance: what's needed or which services or fixes can wait temporarily or indefinitely because ...
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Service Rating Incompetent or cheat.. you decide By VictorKell on 06/13/14 11:19:13 AM PDT
Recommend this dealer? No

Their service department is either incompetent or cheat. I gave my vehicle and told them that window is not rolling down properly, they told me that the motor is not working and needs to be replaced. The cost would be $400+. As I wasn't having funds, I decided to leave it as it is for some time. Y...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Lacking professionalism and customer service skills By sc11 on 12/14/11 03:00:29 PM PST
Recommend this dealer? No

I am disappointed with the service and customer service provided by the Ellicott City location. I recently moved to the area and found the location to be quite convenient to my new job. After several visits, I realized that no one was informing me of critical services due at certain mileage. I went ...
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Service Rating DO NOT GO HERE!!!!! By kgreen33 on 02/27/11 06:25:18 PM PST
Recommend this dealer? No

I am a typical woman that entered this dealership with the expectation that they were an ethical business. Unfortunately my ignorance was taken advantage of and I was tricked into buying a CRV EX instead of an EX-L. I came in two days prior already having driven in an EX but knew that I could afford...
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Service Rating Honda Civic Hybrid Rip Off By woolaver on 12/01/10 12:00:00 AM PST
Recommend this dealer? No

In the last year, I have had bad experiences with O'Donnell Honda in Ellicott City. First, I was told the IMA battery needed to be replaced. O'Donnell wanted $3200. I started checking around on the web and found dealers pretty much charge whatever they feel like. Some folks paid $1500 for batter...
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