O'Donnell Honda
Customer Reviews of O'Donnell Honda
service call
by 12/07/2021
onI went in for an oil change and tire rotation as I do every year. As usual, just about everything was fine and on time, except the tire rotation wasn't done. It's not something that I'm concerned about since I only put on 6000 miles a year, but still .........
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Stan is absolutely the man.
by 11/04/2021
onI needed a car, and found one online on the O’Donnell website. When I called, Stan did every single thing necessary to put me in it, from appraising my trade-in to arranging financing in less than two days. He was considerate, efficient, and proactive. I never want to work with another salesman or dealership then Stan and O’Donnell!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good Deal
by 11/04/2021
onGreat service Great price for a loaded Accord EX-L Hybrid Very satisfied
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
by 11/03/2021
onDavid was a great salesman. My car was pulled up front and ready fire when to hope in and take a test drive when I arrived. The paper work was ready to complete when I returned from the test drive. No issues with signing the paper work. Everything was explained completely for me. I would recommend this dealership to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
by 08/27/2021
onAfter emailing several dealers, I found O'Donnell to be straight forward and honest while looking to buy a new Pilot. I would definitely recommend our salesperson Terry - who I understand has been there over 30 years.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Experience - No Hassle when car buying
by 11/08/2019
onI was actually looking for another Ford when I stumbled into O'Donnell Honda on a rainy day. Robert the salesman was busy with another customer and brought an umbrella for me (I mean, who does that?) and told to me look around and he would give me his undivided attention was he was done. And that's exactly what he did. I found the perfect vehicle. Brian in financing couldn't be nice along with Terry in insurance, But..General Mgr Brian Schwenk went beyond the call of duty. He constantly throughout the process checked on me to make sure ALL was alright. Answered every question. His team was Great. Go Buy your vehicle today. I'm serious no hassle like I received at other dealerships.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Buying the Exact Car We Wanted at the Best Price Was SO Easy!
by 01/07/2019
onWe generally don't look forward to buying a car, but Stan Bailey and O'Donnell Honda made the experience quick and easy. We got the exact car WE wanted at the price WE asked for! We love our new Pilot and recommend O'Donnel for anyone shopping for a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
very satisfied
by 12/29/2018
onChecked with multiple dealers in advance. O'Donnell made the best offer and made the transaction simple.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
maintenance
by 12/14/2018
onvery happy with the information provided by rep. Mr. Stephen
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
No pressure
by 12/12/2018
onI recently purchased a used Honda from ODonnell and was very pleased with the entire procedure. The sales associate was courteous and helpful and did not put any pressure on us. He even called a few days after the sale to be sure everything was ok. We purchased a new CRV in 2017 and had a similar 3xperience. ODonnell is our go to Honda dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Timely and convenient service
by 12/04/2018
onThanks Ryder. Happy with experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
New accord OâDonnell Honda
by 12/04/2018
onRobert Wilke was an informed sales representative that was polite and curtious
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Respectful and Knowledgeable sales person
by 12/03/2018
onWe appreciated the product knowledge of our sales representative Robert Wilkie, his no pressure style and respectful demeanor. He made the whole process less painful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Buying a new Honda!
by 11/14/2018
onBuying a new car at O'Donnell Honda was an excellent experience. David E. was so helpful and knowledgeable. It was a pleasant experience--not what I expected at a car dealer. I will definitely recommend David to my friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Professional and efficient
by 11/07/2018
onCar buying at O'Donnell has been a great experience each time I get a new Honda. From sales to finance to service, O'Donnell is a professionally run organization.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellence
by 10/29/2018
onMr. Alex was wonderful! He listened to what we wanted and did not give us the run around like most salesman. He laid out our options very clearly and precisely. He actually gave us a better deal than we asked for! The entire process took less time than we expected and we were on our way with our new car in no time! This was truly a great car buying experience for us. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience, Again!
by 10/24/2018
onPurchased my second vehicle from OâDonnell Honda. Both experiences positive, professional and efficient. Shayne is very knowledable of all vehicles, patient and professional. He is why we came back a second time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy to work with
by 10/08/2018
onTerry Askin made the buying experience as simple and transparent as possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Enjoyable vehicle purchase!
by 10/06/2018
onSalesman Terry Askin was friendly and professional. I received a fair price on a new 2019 vehicle. The finance manager was very nice and no pressure. O'Donnell's people made my vehicle purchase an enjoyable experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service and caring people
by 10/03/2018
onWhen I first pulled up I was greeted with a hello how are you, what can I do for you. After explaining we entered the show room where I was pleasantly greeted by the receptionist with a warm welcome. My wife and I were quoted a price with the internet department and thats what we paid tio the penny. It was no pressure to buy and they were honest and up front with everything. Robert was wonderful to deal with as salesman, very knowledgeable and Brian who offered us extras was very pleasant to talk to and explained the warranties to our satisfaction. I had been to several dealerships and was pleased with ODonnell Honda which stood out not only in price but in customer service. I would recommend them to friends and family. PS. We love our Honda CR-V.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quick, easy, professional
by 09/23/2018
onShayne was professional, responsive, and easy to work with. We shopped around online and ODonnell was quick to respond and had the lowest price. When we arrived at the dealership, the car was parked out front and all the paperwork was ready for review. Top marks for all areas. We highly recommend working with ODonnell Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
O'Donnell Honda is a family owned and operated business that has been serving the Baltimore-Washington-Metropolitan-Area for over 40 years. Since our first day in business, it has been our number one priority to treat our customers with the utmost respect. With our laid back and low pressure approach to sales and service, we are able to satisfy our customers' vehicle needs without the typical stress involved with purchasing and servicing a vehicle.
As one of the top Honda dealerships in the nation, we strive to provide our customers with high-quality service but most importantly, we want to be a business that you can trust. Please contact us today to learn about the services available or if you have any questions.