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O'Donnell Honda

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Customer Reviews of O'Donnell Honda

136 sales Reviews
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5 out of 5 starssales Rating

service call

by Mort Miller on 12/07/2021

I went in for an oil change and tire rotation as I do every year. As usual, just about everything was fine and on time, except the tire rotation wasn't done. It's not something that I'm concerned about since I only put on 6000 miles a year, but still .........

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Stan is absolutely the man.

by Mary on 11/04/2021

I needed a car, and found one online on the O’Donnell website. When I called, Stan did every single thing necessary to put me in it, from appraising my trade-in to arranging financing in less than two days. He was considerate, efficient, and proactive. I never want to work with another salesman or dealership then Stan and O’Donnell!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good Deal

by john N on 11/04/2021

Great service Great price for a loaded Accord EX-L Hybrid Very satisfied

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by Sandy C on 11/03/2021

David was a great salesman. My car was pulled up front and ready fire when to hope in and take a test drive when I arrived. The paper work was ready to complete when I returned from the test drive. No issues with signing the paper work. Everything was explained completely for me. I would recommend this dealership to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by David C on 08/27/2021

After emailing several dealers, I found O'Donnell to be straight forward and honest while looking to buy a new Pilot. I would definitely recommend our salesperson Terry - who I understand has been there over 30 years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Experience - No Hassle when car buying

by Joshua on 11/08/2019

I was actually looking for another Ford when I stumbled into O'Donnell Honda on a rainy day. Robert the salesman was busy with another customer and brought an umbrella for me (I mean, who does that?) and told to me look around and he would give me his undivided attention was he was done. And that's exactly what he did. I found the perfect vehicle. Brian in financing couldn't be nice along with Terry in insurance, But..General Mgr Brian Schwenk went beyond the call of duty. He constantly throughout the process checked on me to make sure ALL was alright. Answered every question. His team was Great. Go Buy your vehicle today. I'm serious no hassle like I received at other dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying the Exact Car We Wanted at the Best Price Was SO Easy!

by Johnsons on 01/07/2019

We generally don't look forward to buying a car, but Stan Bailey and O'Donnell Honda made the experience quick and easy. We got the exact car WE wanted at the price WE asked for! We love our new Pilot and recommend O'Donnel for anyone shopping for a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

very satisfied

by satisfiedcustomer on 12/29/2018

Checked with multiple dealers in advance. O'Donnell made the best offer and made the transaction simple.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

maintenance

by Libia on 12/14/2018

very happy with the information provided by rep. Mr. Stephen

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

No pressure

by Gmomma on 12/12/2018

I recently purchased a used Honda from ODonnell and was very pleased with the entire procedure. The sales associate was courteous and helpful and did not put any pressure on us. He even called a few days after the sale to be sure everything was ok. We purchased a new CRV in 2017 and had a similar 3xperience. ODonnell is our go to Honda dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Timely and convenient service

by temp_edmunds1543950215786 on 12/04/2018

Thanks Ryder. Happy with experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

New accord O’Donnell Honda

by temp_edmunds1543881618623 on 12/04/2018

Robert Wilke was an informed sales representative that was polite and curtious

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Respectful and Knowledgeable sales person

by temp_edmunds1543796587846 on 12/03/2018

We appreciated the product knowledge of our sales representative Robert Wilkie, his no pressure style and respectful demeanor. He made the whole process less painful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying a new Honda!

by mhknitter on 11/14/2018

Buying a new car at O'Donnell Honda was an excellent experience. David E. was so helpful and knowledgeable. It was a pleasant experience--not what I expected at a car dealer. I will definitely recommend David to my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Professional and efficient

by Tal4of6 on 11/07/2018

Car buying at O'Donnell has been a great experience each time I get a new Honda. From sales to finance to service, O'Donnell is a professionally run organization.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellence

by Happycarbuyer on 10/29/2018

Mr. Alex was wonderful! He listened to what we wanted and did not give us the run around like most salesman. He laid out our options very clearly and precisely. He actually gave us a better deal than we asked for! The entire process took less time than we expected and we were on our way with our new car in no time! This was truly a great car buying experience for us. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience, Again!

by KAL_Pasadena on 10/24/2018

Purchased my second vehicle from O’Donnell Honda. Both experiences positive, professional and efficient. Shayne is very knowledable of all vehicles, patient and professional. He is why we came back a second time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy to work with

by GatorTom on 10/08/2018

Terry Askin made the buying experience as simple and transparent as possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Enjoyable vehicle purchase!

by barb1111 on 10/06/2018

Salesman Terry Askin was friendly and professional. I received a fair price on a new 2019 vehicle. The finance manager was very nice and no pressure. O'Donnell's people made my vehicle purchase an enjoyable experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service and caring people

by Layspeaker on 10/03/2018

When I first pulled up I was greeted with a hello how are you, what can I do for you. After explaining we entered the show room where I was pleasantly greeted by the receptionist with a warm welcome. My wife and I were quoted a price with the internet department and that’s what we paid tio the penny. It was no pressure to buy and they were honest and up front with everything. Robert was wonderful to deal with as salesman, very knowledgeable and Brian who offered us extras was very pleasant to talk to and explained the warranties to our satisfaction. I had been to several dealerships and was pleased with ODonnell Honda which stood out not only in price but in customer service. I would recommend them to friends and family. PS. We love our Honda CR-V.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Quick, easy, professional

by Blueviper on 09/23/2018

Shayne was professional, responsive, and easy to work with. We shopped around online and ODonnell was quick to respond and had the lowest price. When we arrived at the dealership, the car was parked out front and all the paperwork was ready for review. Top marks for all areas. We highly recommend working with ODonnell Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

O'Donnell Honda is a family owned and operated business that has been serving the Baltimore-Washington-Metropolitan-Area for over 40 years. Since our first day in business, it has been our number one priority to treat our customers with the utmost respect. With our laid back and low pressure approach to sales and service, we are able to satisfy our customers' vehicle needs without the typical stress involved with purchasing and servicing a vehicle.

As one of the top Honda dealerships in the nation, we strive to provide our customers with high-quality service but most importantly, we want to be a business that you can trust. Please contact us today to learn about the services available or if you have any questions.

What sets us apart
7 Time Honda President's Award Winner
Former TIME Magazine Dealer of the Year Award Winner
Winner of American Honda's Customer Satisfaction Award Winner for service department excellence including last 7 years in a row
Winner of "Best of Howard County" as best auto dealership
Baltimore's only dealership to offer 100% online car buying through O'Donnell Honda Express EXPRESS.odonnellhonda.com
Amenities
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop
Express Service
Languages Spoken (2)
English
Korean