Norris Acura West Sales Reviews
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Norris Acura West Sales Reviews

  • 8559 Baltimore National Pike
  • Ellicott City, MD 21043 (map)
  • (866) 952-5007
  • Chat with Dealer

Sales Reviews

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Sales Rating Excellent Customer Service Written by ebranger on 06/01/16 07:58:11 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went to both Tischer in Laurel and Norris when my wife and I were looking for a new SUV for her. We weren't exactly sure what trim level we wanted, and were also torn between the RDX and the MDX. The difference in the customer service was quite staggering. I worked with Cara Mizansky at Norris, an...
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Sales Rating Chris Watson is great! Written by IPARanger on 05/24/16 03:31:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Chris is very responsive, attentive and a straight shooter. Makes the whole car purchasing process feel very comfortable and enjoyable.
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Sales Rating Great Experience! Written by sshinskie on 03/17/16 06:00:35 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After initially looking at Volvos I happened to stop by Norris Acura West where Chris Watson took such great care in finding the right car I didn't look anywhere else. Never felt pressured, happily provided info via email, and offered to come in on his day off to ensure I got the opportunity to tes...
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Sales Rating Satisfied Written by JackJ_6 on 08/23/15 09:00:05 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Happy with all my interactions and price. Only wished the 2015 Acura MDX came with AcuraWatch unbundled from entertainment package as in 2016 model.
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Sales Rating Donnell is the man, Norris is the dealership! Written by jniesz on 08/04/15 05:01:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased my second vehicle from Norris - this time a used Honda CRV for my daughter. After weeks of shopping Honda dealers for the perfect used CRV I ultimately wound up back where I bought my last new Acura. Donnell was extremely responsive, professional and helpful in me getting what I needed a...
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