Thompson Toyota Scion Service Reviews Dealerships
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Thompson Toyota Service Reviews

  • 1101 Business Center Way
  • Edgewood, MD 21040 (map)
  • (888) 529-2856
  • Chat with Dealer
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Service Reviews

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Service Rating Service staff worked well with me By jsc1215 on 01/02/15 12:50:59 PM PST
Recommend this dealer? Yes

The service department worked well with me concerning replacing the part for less than I originally thought it would cost.
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Dealer Response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance w... Read more

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Service Rating Thompson Toyota Car Maintenance By MicheCakes on 11/23/14 11:57:32 PM PST
Recommend this dealer? Yes

I am glad to receive points that lower the cost of maintenance. I was very late for my appointment, and had to call twice to push it back. The staff was very understanding.
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Dealer Response

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Take care! Tom Wunderer, Servi... Read more

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Service Rating Excellent experience By GerryTC on 11/22/14 08:58:51 AM PST
Recommend this dealer? Yes

I did like everything since my truck was received until was done. Special mention I have to say about Ms. Joy who with her knowledge, customer service skills and kindness make feel great.
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Dealer Response

Thanks for your outstanding review, Gerry! I'm very happy to hear that Ms. Joy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for yo... Read more

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Service Rating Thomson Toyota service By Sequoia2001 on 11/21/14 03:11:53 AM PST
Recommend this dealer? Yes

The service adviser kept me informed of what the service would entail, what my expenses would approximately be and how my service was progressing. Everything went very smoothly.
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Dealer Response

Thanks for your awesome review! I'm very happy to hear that our staff was of such great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. ... Read more

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Service Rating Professional staff, quality work. By Devin_M on 11/15/14 08:30:38 AM PST
Recommend this dealer? Yes

Professional staff, quality work. Never had a problem with the work done on my wife's car. I will always take it to Thompson for any work needed.
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Dealer Response

Devin, we're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Thompson Toyota Scion Edgewood, we value our cus... Read more

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