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Thompson Toyota Scion Service Reviews

  • 1101 Business Center Way
  • Edgewood, MD 21040 (map)
  • Chat with Dealer
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Service Rating Very satisfied customer By robg8 on 07/16/12 07:20:37 PM PDT
Recommend this dealer? Yes

Thompson's service dept. is excellent. Bill is very friendly, courteous and knowledgeable. The work was performed in a timely manner as promised and at a fair price. They do not try to push you to have work done that is not needed. Bill and his staff are very easy to work with and make the entire pr...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Thompson Toyota is awesome! By slsanders1972 on 05/23/11 03:32:37 PM PDT
Recommend this dealer? Yes

Thompson provided excellent service for both of my vehicles (Sienna & Tacoma). Drop off was easy and they notified me quickly when additional services was required. Great staff and friendly folks throughout the department!
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Service Rating Small hometown Toyota Dealer that really cares - you are family! By blackpearl2 on 01/31/09 12:00:00 AM PST
Recommend this dealer? Yes

I have purchased 7 vehicles over the past 14 years for several members of my family. The process was always easy and low pressure. A great buying experience with fair and transparent dealings. The service department has taken excellent of me and my family members with regular maintenance and the...
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Service Rating Be prepared to be treated like dirt... By heritagesucks on 02/15/08 12:00:00 AM PST
Recommend this dealer? No

There is a defect and safety concern with my practically new Tacoma so I took it to Thompson for a look. They refused to listen to my concerns. I got the old "that's normal" speech. To make matters worse, the service rep I was working with started laughing at me. He told me I was ignorant as to how ...
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