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Don White's Timonium Chrysler Jeep Dodge Ram Service Reviews

  • 10300 York Rd
  • Cockeysville, MD 21030 (map)
  • (888) 339-6612
  • Chat with Dealer
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Service Rating Great Service By kandf on 03/11/13 06:02:14 AM PDT
Recommend this dealer? Yes

We are now driving our third jeep purchased from Don White. The reason for our loyalty is, to a great degree, Chuck D. We have had unfailing excellent and consistent service. He is an excellent communicator before, during and after service as necessary. We can take the car in and know that everythi...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Broken Promises By johnwalter on 12/29/11 06:48:39 AM PST
Recommend this dealer? No

Do not use this dealer for body shop work. Even though DW was certified by our insurance carrier, they failed miserably to honor the time scedule for the repairs. Nor did they make any attempt to call us to appraise us of their (not our) schedule, but ran almost a full week past the firm promise the...
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Service Rating Don White's service department By kelticmoonstar on 04/03/10 12:00:00 AM PDT
Recommend this dealer? No

While I am a huge fan of purchasing a car at Don Whites, I am not a fan of their service department. When my 1996 Dodge Neon needed service, it took the service department almost two weeks to fix a warranteed problem. When I purchased my second Neon from Don Whites and had to have it serviced, the...
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Service Rating I had two very good experiences! By bigsandwich on 12/04/08 12:00:00 AM PST
Recommend this dealer? Yes

My two experiences included the installation of a DVD player and the body repair of my Jeep after I was unable to avoid a deer. The service department communicated clearly what needed to be done and the time frame needed to get it accomplished. Everything went exactly as it was explained to me. ...
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Service Rating BUYER BEWARE!! Think twice before buying here! By mimi11 on 09/30/08 12:00:00 AM PDT
Recommend this dealer? No

This dealership's website extolls the virtues of how they "treat the needs of each individual customer with paramount concern." To this former (and never again) customer, their only concern is to get you in a new or used car, take your good money and RUN!!! When the time comes for service on your ...
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