I had read on numerous websites the bad reviews for this dealership but I obviously didn't listen. My husband had been dealing with Jerry Herbert on the price of a 2012 Honda Odyssey EX. I felt the price we were quoted was fair and we wanted to trade in two vehicles. The trade in price offered for our first car seemed fair so I decided to stop after work so I could have our second trade in looked at. My husband told Jerry I would be up after work and that I was 7 months pregnant with twins so I wouldn't be able to stay long just to get the car looked at. On my way to the dealership Jerry sent a text to my husband saying he had an appointment coming in and wanted to know if I was still coming up. I was put off by this since he knew I was coming. When I got there Jerry met me with a handshake and led me to his desk and the friendliness ended there. He grilled me about what I expected from him and if this trade in would decide if we bought from them. I told him I don't know I was only there to get the car looked at and my husband and I would have to look over everything and talk it over. He became mad and started to grill me more. Finally they took my keys and looked at my car. When he came back to his desk he brought three other men with him who I can only guess were there to intimidate me. Jerry kept pressuring me about buying the car but the presence of his three associates was making me very uncomfortable. Jerry tried to push his financing on me and I told him I already had financing to which he became very pushy wanting to know why I didn't want his and wanted details about what financing I had. The whole time the men behind him were laughing. I finally told him I had to talk to my husband so he jumped up and said "I'll give him a call now". I grabbed my keys and quickly left the dealership. I was never so uncomfortable in all my life when all I wanted to do was have my car appraised. When I talked to my husband he was none to happy about my treatment and called Jerry up. When he asked Jerry why he had three other men standing over me he became defensive and told my husband "maybe I shouldn't be dealing with you". My husband asked to talk to the manager and Jerry said "no" and quickly hung up. Obviously this dealership doesn't want to sell any of its inventory if its sales associates treat customers this way.
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