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Win Kelly Chevrolet Buick GMC Service Reviews

  • 12421 Auto Dr
  • Clarksville, MD 21029 (map)
  • (877) 701-5287
  • Chat with Dealer
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Service Rating Horrible Service Experiences By momoftwo79 on 10/15/14 06:01:40 AM PDT
Recommend this dealer? No

The worst service I have ever received...and repeatedly. I bought my SUV from this dealership in 2011 and the process was okay, middle of the road. Since then for the past 3 years, I have been going there to get my service and I have seen the service level decline each time. Right now it is downrigh...
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Service Rating Worst mistake I made for my car! By brianna7 on 10/02/14 12:10:22 PM PDT
Recommend this dealer? No

I purchased my 2014 Chevrolet Impala from Win Kelly in November 2013 I have no complaints in regard to theirs sales team. However, in July my car was hit on the rear side by another vehicle and needed the paint repaired with my previous experience I thought highly of them and decided to take my vehi...
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Service Rating Great service experience all around By kristinac1 on 08/26/14 11:08:06 AM PDT
Recommend this dealer? Yes

I recently visited Win Kelly for service for my Terrain. I have just moved back to the area and was surprised to see Win Kelly's renovated dealership. It was so nice. Great facility, people were very friendly and service was completed in the time promised. I couldn't ask for more. I'm so glad I have...
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Service Rating Missed Items By oldguardmd on 07/20/14 10:52:19 AM PDT
Recommend this dealer? Yes

We took our Chevy Cruze Diesel in for the first of four free service appoints included with the purchase of our vehicle. We tried to schedule an appointment with the android phone application, but that proved to be a bit difficult since I am hard to contact during the day and didn't realize this dea...
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Service Rating Instrument Cluster By avalanche04 on 12/06/12 05:10:08 PM PST
Recommend this dealer? Yes

I had a problem with my instrument cluster after the warranty expired. Win Kelly's service department worked with me and went to bat for me with Chevrolet. They replaced the instrument cluster in a matter of days and with their help it was done at a significantly reduced cost. The service department...
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