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Ourisman Chrysler Dodge Jeep Ram Service Reviews

  • 12430 Auto Dr
  • Clarksville, MD 21029 (map)
  • (888) 866-5643
  • Chat with Dealer
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Service Rating Always willing to work with you By CigarMan4 on 02/04/14 04:27:40 PM PST
Recommend this dealer? Yes

I have bought multiple cars from this dealership and always had them serviced by Ourisman. I have always found them to be kind, courteous and professional. Whenever I thought the bill was a little high, I had a dialogue with them and they were always willing to work with me. I have and continue to r...
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Service Rating TOOK IT IN TWICE THEN ELSEWHERE TO GET IT DONE RIGHT By kwethington1 on 12/30/13 06:24:43 PM PST
Recommend this dealer? No

First time, they called and said I needed this, that, and the other. Knowing this was wrong. I told them so. Next day they called back and I got the we need to replace it all mechanical diagnosis, estimate, meaning, he still didnot know, but he must have thought that doing this would work. Problem w...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating WHEN YOU DON'T KNOW REPLACE IT ALL By kwethington1 on 11/21/11 02:52:57 PM PST
Recommend this dealer? No

I went into Ourisman with a relatively minor transmission problem. A retired friend of mine who was a long time Service Manager for a large Dodge dealership. He knew immediately what the problem was and told me. He recommended I take it into a dealer to get it fixed. Thinking the mechanics at Our...
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Service Rating clueless By h0rs3p0w3r on 07/03/10 12:00:00 AM PDT
Recommend this dealer? No

The A/C on my Cherokee had a slow leak. It had this symptom for several years, and my remedy was to recharge and gain another year of operation. So, I visited for an oil change and A/C recharge. They performed a leak test and found no leak. Two weeks later and on the second visit, a leak was found ...
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Service Rating Dont buy ANY Aftermarket products here By theobserver on 08/04/09 12:00:00 AM PDT
Recommend this dealer? No

Bought an alarm system from this dealer in 2004 for a new Jeep. It died in February 2009 at night (temps in teens) up in New England and no one at dealership could help. No sales person or "the tech person" from the alarm company that installed the system. Jeep would lock but would not start. The ...
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