Jaguar of West Columbia Service Reviews Dealerships
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Jaguar of West Columbia Service Reviews

  • 12500 New Car Dr
  • Clarksville, MD 21029 (map)
  • (888) 686-8128
  • Chat with Dealer
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Service Reviews

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Service Rating Emergency Service Situation By MBB12 on 03/17/15 08:56:05 AM PDT
Recommend this dealer? Yes

I was traveling late at night from Northern Virginia to my home in New Jersey when my tire blew out and discovered my spare was low on pressure. My car was towed to Jaguar Land Rover of West Columbia, MD and I requested (on the night box form) that my car get prioritized in the morning if possible. ...
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Dealer Response

We are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunit... Read more

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Service Rating I Love Jim Coleman's Dealership By ChuckS3458 on 02/12/15 08:06:01 AM PST
Recommend this dealer? Yes

My service manager Chris was super... he kept me informed as to the status of the work and made me feel as though he really was my advocate in the shop. I must also compliment Jerry the shop foreman for his great diagnosis. He's always available to talk and when he says the job id done I know it's d...
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Dealer Response

Chuck, we are truly grateful for this awesome review! We are thrilled that Chris, Jerry as well as the rest of the staff were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Th... Read more

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Service Rating Range Roover Sevice By Randy726 on 01/23/15 08:22:23 AM PST
Recommend this dealer? Yes

The Service Department was very Friendly and responsive to my needs. I have been dealing with Jim Coleman Jaguar for several years and had nothing but excellent service in the Sells and Service Departments.
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Dealer Response

Randy, thank you for your kind words. We feel our service department is what makes Jim Coleman Jaguar Land Rover special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with yo... Read more

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Service Rating Best Jag dealer anywhere! By thelambs96 on 01/05/15 07:00:56 AM PST
Recommend this dealer? Yes

I arrived with no appointment but was given the opportunity to get my oil change done immediately while I waited. Jerry Hendy went over the car with a fine tooth comb and pointed out any immediate and furture service needs. The car was washed and cleaned and I was out of the dealership in less than ...
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Dealer Response

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jerry was there to provide you with such exceptional service! We are driven to offer great customer care and we strive to provide the best ser... Read more

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Service Rating Satisfied By GCBJR on 12/22/14 05:21:00 AM PST
Recommend this dealer? Yes

Lisa was very helpful in getting my vehicle returned to me in a timely manner. I will definitely continue to use Coleman as my dealer. Thank you Lisa
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Dealer Response

Thanks for your outstanding review! I'm very happy to hear that Lisa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best... Read more

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