Jaguar of West Columbia Service Reviews
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Jaguar of West Columbia Service Reviews

  • 12500 New Car Dr
  • Clarksville, MD 21029 (map)
  • (888) 686-8128
  • Chat with Dealer

Service Reviews

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Service Rating Awesome and reliable! By jennifermaisie on 05/27/15 08:47:11 PM PDT
Recommend this dealer? Yes

I love the fact that this dealership is so personal and I feel very important when I bring my vehicle in for service! Thank you for taking care of my vehicle and being reliable!!!!
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Dealer Response

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests and the fact that you are pleased with your visit reflects what we strive to deliver. If you need further assistance with your vehicle, pleas... Read more

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Service Rating Jaguar By EliHamou on 05/07/15 06:38:26 AM PDT
Recommend this dealer? Yes

The key programming service was completed just as explained. Chris explained the process to me in a easy to understand way.
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Dealer Response

Thank you for the kind words. We are completely dedicated to providing top-quality service, and we are ecstatic to know that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Coleman Jaguar Land ... Read more

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Service Rating Emergency Service Situation By MBB12 on 03/17/15 08:56:05 AM PDT
Recommend this dealer? Yes

I was traveling late at night from Northern Virginia to my home in New Jersey when my tire blew out and discovered my spare was low on pressure. My car was towed to Jaguar Land Rover of West Columbia, MD and I requested (on the night box form) that my car get prioritized in the morning if possible. ...
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Dealer Response

We are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunit... Read more

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Service Rating I Love Jim Coleman's Dealership By ChuckS3458 on 02/12/15 08:06:01 AM PST
Recommend this dealer? Yes

My service manager Chris was super... he kept me informed as to the status of the work and made me feel as though he really was my advocate in the shop. I must also compliment Jerry the shop foreman for his great diagnosis. He's always available to talk and when he says the job id done I know it's d...
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Dealer Response

Chuck, we are truly grateful for this awesome review! We are thrilled that Chris, Jerry as well as the rest of the staff were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Th... Read more

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Service Rating Range Roover Sevice By Randy726 on 01/23/15 08:22:23 AM PST
Recommend this dealer? Yes

The Service Department was very Friendly and responsive to my needs. I have been dealing with Jim Coleman Jaguar for several years and had nothing but excellent service in the Sells and Service Departments.
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Dealer Response

Randy, thank you for your kind words. We feel our service department is what makes Jim Coleman Jaguar Land Rover special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with yo... Read more

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