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As another reviewer pointed out, this dealership pulls the ol' bait and switch. In my experience, I contacted a saleman over the phone to see if he would beat the price of another Honda dealer. He said he would. I came into the dealership, test drove the car, and everything seemed fine. That's un...
i had test driven a civic at another honda dealer in clarksville, md and had such an awful experience with the sales department i was willing to pay MORE to buy the car somewhere else. i called around and luckily got in touch with omar at ourisman. i told him the situation, and that i was ready...
I searched for a 2007 Odyssey EXL with DVD at Honda dealerships in Maryland, Virginia, & North Carolina. I was pleased to find one at Ourisman Honda. They had by far the very best deal - no other dealership could touch it. The interaction I had with Chris LaPorte (internet sales manager) made the...
In less then two weeks of owning our brand new 2008 Honda Odyssey minivan, it (a) was taken back twice to Ourisman Honda for the continuous leaking of Automatic Transmission Fluid (ATF), (b) had a remote starter system installed and then removed due to Ourismans installation of a clearly incompa...
I must say, Ourisman service is excellent, at least where I have been concerned. I see a guy named John Thurston, and it is always fast, efficient, and agreeable. Not cheap, mind you, but it's a state of the art garage in the middle of an expensive town, and I have never had a problem. They eve...
I have been a customer at Ourisman since 1999. I have always received excellent cusotmer service in all areas of the Bethesda shop. I purchased my first car, 1999 accord and trade it in for a 2003 accord. My presonal service representative, Al has and continues to exhibit superb service.
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