Jim Coleman Toyota Scion Service Reviews Dealerships
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Jim Coleman Toyota Scion Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 858-7433
  • Chat with Dealer
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Service Reviews

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Service Rating Great service By Priusdriver4 on 07/21/15 06:40:46 PM PDT
Recommend this dealer? Yes

My service representative, Ben Thurston, makes things easy - from making the appointment to having my car ready by the requested time. The work is consistently done right the first time.
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Dealer Response

Thanks so much for the nice review! Ben is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. Please don't hesitate to contact us if there's anything else we can... Read more

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Service Rating Toyota Camry By gailhamilton on 07/01/15 09:13:18 AM PDT
Recommend this dealer? Yes

Ben of the Gold team has always advised me as to what needs to be done on my car. He is very knowledgeable and helpful. I use the shuttle to work and from work to Toyota...Gerry is very good at getting me and picking me up.
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Dealer Response

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from our team. Donít hesitate to call or stop by if you have any questions or concerns. Stay safe! ... Read more

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Service Rating Same day service! By Alan_J on 06/30/15 09:03:29 AM PDT
Recommend this dealer? Yes

I was able to get my car in the day I called for an appointment. It was ready at the time I was told it would be. I like that I can spend time at the mall while my car is in the shop.
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Dealer Response

Hi Alan, we appreciate this review. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Stay safe and happy driving! Brian Smith | General Manager | bsmith@jimcolemanauto.c... Read more

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Service Rating My experience at Jim Colman Toyota By Miebeth on 06/28/15 05:06:14 PM PDT
Recommend this dealer? Yes

It was a bit crowded when I arrived on Saturday but I was seen right away and got my car when they promised. Rich called me up and told me some things that my car need and gave me the amount that it was going to cost. I always like going to Rich, he is a real people person and knows me from previo...
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Service Rating 24 month service under Warranty By James_B_H on 06/19/15 06:17:28 AM PDT
Recommend this dealer? Yes

Ivan helped us reinstall our smartphones so they could be recognized by Bluetooth after we had inadvertently deleted the Bluetooth connections. His help was critical to us. Warranty services were provided as promised and brake rotor issue fixed.
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Dealer Response

James, thank you for this great review! We're very happy that Ivan was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Brian Smith | General Manager | bsmith@jimcolemanau... Read more

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