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Jim Coleman Toyota Scion Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 858-7433
  • Chat with Dealer
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Service Rating Service at Jim Coleman Toyota By Suski55 on 09/28/14 05:14:17 PM PDT
Recommend this dealer? Yes

The service department is well organized. I am particularly impressed with Rick S (i hope this spelling is close enough). He has consistently offered me great advice about my car, and has become a friend.
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Dealer Response

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I’m glad Rick was able to help you. We will share your comments with our team and we look forward to seeing you at our dealers... Read more

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Service Rating Service follow up By EMcKeon on 09/27/14 05:55:14 AM PDT
Recommend this dealer? Yes

Courteous, very flexible on scheduling my appointment. I liked when I made the service appt they told me the name of my go-to guy and the color code of my team. Felt very personal
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Service Rating Excellent service when I really needed it! By dcborn61 on 09/22/14 02:45:36 PM PDT
Recommend this dealer? Yes

I had to bring my car in without an appointment on a Saturday because "Problem" came up on my screen and my dash lit up like a Christmas tree. Mike was able to work me in, diagnose the car in about an hour and have it fixed by the afternoon. Very grateful!
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Dealer Response

Thanks David for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your ser... Read more

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Service Rating Honest and Reliable Service By Russell47 on 09/20/14 04:45:36 AM PDT
Recommend this dealer? Yes

Efficient and friendly service. The staff has been there for years, and I feel I know and trust them. Mike D is especially conscientious. I think I've worked with him for at least 12 years!!!!
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Dealer Response

Russell, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike is a great person and his dedication makes him an irreplac... Read more

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Service Rating September2014 By Cathyvs on 09/18/14 12:34:48 PM PDT
Recommend this dealer? Yes

In my many years of bringing my Lexus automobiles to Jim Coleman for service, I have found most of the blue team "captains" to be great but I think Tim is even better. He is awesome!
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Dealer Response

Hi Cathy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Tim is a great asset and we're thankful to have him on our team. We appreciate your business and we look forward to working with you... Read more

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