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Jim Coleman Toyota Scion Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 858-7433
  • Chat with Dealer
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Service Rating Geoffrey E. Wolfe By GEWolfe41 on 09/10/14 04:42:48 PM PDT
Recommend this dealer? Yes

I got a range of options from which I could choose. We are working with a 1995 auto so it may not be worth making some repairs. We decided to do everything needed, based on a satisfactory estimate and on-time completion.
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Dealer Response

We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Coleman Toyota Scion, we value our customers and we l... Read more

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Service Rating Experience at Jim Coleman Toyota - Bethesda, MD 20817 By LaurenCarturrr on 09/10/14 06:39:04 AM PDT
Recommend this dealer? Yes

Every time I go to Jim Coleman Toyota I feel like a valued customer and client. The Jim Coleman Toyota team, especially Chris M. on the Gray Team, have been nothing but wonderful to me. I trust my car with them because they are the best and their customer service is exceptional.
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Service Rating Love that Toyota repair shop By PatDances on 08/14/14 08:15:22 AM PDT
Recommend this dealer? Yes

Mike D and everyone else was most courteous and helpful. I was consulted about potential work needed, and all was done in a timely manner. Was easy to get the appointment time I wanted. Availability of free and inexpensive coffee in the comfortable customer waiting room was a welcome touch. While I ...
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Dealer Response

Thanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We plan to continue giving great customer ser... Read more

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Service Rating Check up By MarioGobbo on 08/06/14 11:30:38 AM PDT
Recommend this dealer? Yes

Ben T's Gold Team has always been polite, efficient and correct in their recommendations without trying to get us to do extra, unneeded work on the car.
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Dealer Response

Mario, thank you for writing about your visit with us! I am happy to hear that Ben and the rest of the service team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you agai... Read more

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Service Rating Excellent By custwj on 07/11/14 06:56:03 AM PDT
Recommend this dealer? Yes

Very good and timely experience as it always has been for me with this service organization; also the service personnel are capable, pleasant and helpful, such as Katie.
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Dealer Response

Thank you for the awesome feedback! You're right, Katie is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Please let us know how we may be able to help next! Br... Read more

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