Jim Coleman Toyota Scion Service Reviews Dealerships
Print | Edit this listing

Jim Coleman Toyota Scion Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 858-7433
  • Chat with Dealer
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating Good service and quality work. Pricey part. By eliotb on 04/25/15 10:07:18 AM PDT
Recommend this dealer? Yes

the car was ready on time at the price i expected. you have a large service department as opposed to the facility where I purchased the vehicle. While I thought I might need a new wheel and tire because of what i thought was a sidewall problem from hitting a curb, a mechanic walking past the car imm...
Read the full review

Service Rating Positive opinion of service operation. By zaydehal on 04/25/15 09:00:21 AM PDT
Recommend this dealer? Yes

Professionalism of Tim James, his direct approach to assist and aid, and the cleanliness of the auto drive-in reception area.
Read the full review

Service Rating Jim Coleman Service Review By Tallroth on 04/24/15 06:58:41 AM PDT
Recommend this dealer? Yes

Thank you for the excellent service I received. Special mention to Ben Thurston, Gold Team. When I went in, I asked questions about the work to be done for the 6 months maintenance service. He explained all the steps in clearly in a way that I understood every step. My request that the car be tr...
Read the full review

Service Rating 2006 Toyota 4Runner : Jim Coleman Toyota, MD Review By Ms_Ameena on 04/22/15 05:21:39 PM PDT
Recommend this dealer? Yes

I brought my 2006 4Runner in for service. The overall experience from beginning to end was great. The dealership operator, service center receptionist, Ben and the Gold Team provided great service. They were friendly, professional, prompt, knowledgeable, kept me informed and the service on my SUV wa...
Read the full review

Dealer Response

Thank you for taking the time to write about your experience. It is magnificent to know that Ben and the rest of our staff were able to provide you with the pressure-free and knowledgeable service that Jim Coleman Toyota is known for. Please feel free to call... Read more

All Comments (1)
Service Rating Great work By Claudia_G on 04/09/15 05:44:09 AM PDT
Recommend this dealer? Yes

Prompt service, thorough work, friendly staff. When I inadvertently left my briefcase in the car after turning it in, someone retrieved it for me. I offered him a tip, but he didn't take it.
Read the full review

Dealer Response

Thank you for taking the time to write about your experience with us, Claudia. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to pl... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411