Jim Coleman Toyota Scion Service Reviews
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Jim Coleman Toyota Scion Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (866) 783-9373
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating Mike Dempsey Rocks! By KarenMaury on 05/14/16 08:08:52 AM PDT
Recommend this dealer? Yes

My visits with Jim Coleman are predictable in a good way! I am told how long my wait is likely to be, my car is fixed according to the bid, and this time, my repairs were extensive and expensive, so my fantastic repair captain, Mike Dempsey, arranged for me to have a rental car over night while the...
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Dealer Response

Karen, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the rental car we provided and the professional and kind service you received from Mike. If there is anything more that we can do please come back and see... Read more

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Service Rating OK By KazysV1 on 05/14/16 08:01:45 AM PDT
Recommend this dealer? Yes

As far as I know the car was serviced properly. The service advisor informed me that more extensive repairs were needed to fix the AC problem and arranged fora loaner car.
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Dealer Response

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! ... Read more

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Service Rating Excellent Service By Richard4275 on 05/14/16 07:33:15 AM PDT
Recommend this dealer? Yes

Ben Thurston- honest, intelligent, pays attention to detail. Have great confidence in him. He treats my truck likes its his. That's why I drive lots of miles to get my service at Coleman's Toyota.
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Dealer Response

Richard, we are truly grateful for this awesome review! We are thrilled that Ben was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opp... Read more

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Service Rating Consistently Good Work at a good price when we want it By Larry_Goodman on 05/11/16 04:07:33 AM PDT
Recommend this dealer? Yes

You get the work done well within the time frame specified up front. You have great hours (extending to early evening). And you let us know in the report what we should consider doing next time.
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Service Rating Prius maintenance By Michael_C_ on 05/10/16 06:37:26 PM PDT
Recommend this dealer? Yes

Regular maintenace on a 2012 Prius V; they did what I asked for on time and at a fair price
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Dealer Response

Michael, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the main... Read more

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