Jim Coleman Toyota Scion Service Reviews Dealerships
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Jim Coleman Toyota Scion Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 858-7433
  • Chat with Dealer

Service Reviews

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Service Rating Jim coleman Service Experience By mrchrishorne on 02/01/16 09:25:50 AM PST
Recommend this dealer? Yes

Tyler on the Blue Team made everything very easy. I liked that he talked to me like a normal person instead of giving the pre-programmed responses a lot of companies are giving now.
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Dealer Response

Thanks for your outstanding review! We're very happy to hear that Tyler was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. B... Read more

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Service Rating Excellent service By JosePlacer on 01/12/16 02:50:09 PM PST
Recommend this dealer? Yes

Ben took care of us immediately even though the person at the Orange team had left their desk. He is a terrific representative.
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Dealer Response

Jose, I am glad to hear that Ben was able to give you the excellent care you deserve. Thank you for choosing Jim Coleman Toyota for your automotive needs. We look forward to working with you again. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.co... Read more

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Service Rating Excellent Service Again and Again! By Jennifer_V on 01/09/16 06:15:08 PM PST
Recommend this dealer? Yes

Mr. Dempsey, my service technician, is a real professional. He takes care of my auto every time I come to the shop for routine service. He is courteous, responsible, detailed and comprehensive in his service support. I come to Coleman's Toyota precisely because of the excellent service that I ha...
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Dealer Response

Jennifer, thank you for your continued loyalty to Jim Coleman Toyota over the years. Please don't hesitate to reach out with any of your automotive needs. Best, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

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Service Rating Jim Coleman Toyota Bethesda MD By Thedore on 01/02/16 04:21:32 AM PST
Recommend this dealer? Yes

dropped in without apt for safety recall work -- less than 60 minutes later I was out and back on road.. awesome
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Dealer Response

Thanks Thedore for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forwar... Read more

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Service Rating hood latch By JeanSeglie on 12/31/15 12:25:43 PM PST
Recommend this dealer? Yes

Ben From Gold Team is great. Accommodated the need for a quick fix to hood latch. Replaced battery in key fob.
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Dealer Response

Jean, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive sp... Read more

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