Maryland Dealerships - Jim Coleman Toyota Scion of Bethesda Maryland
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Jim Coleman Toyota Scion Sales Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (866) 783-9373
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Bad Business Practices - False Promises Written by NN12345 on 07/11/16 09:49:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I inquired about a used vehicle via Autotrader on June 13th, negotiated an out-the-door price by email, and planned a visit to the dealership on Saturday, June 18th (198-miles). I got in touch with the sales representative Larry Pang the morning I was going to drive down and confirmed that the vehic...
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Dealer Response

We are sorry to hear about the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we... Read more

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Sales Rating Recent Highlander purchase Written by Momof3teens on 07/07/16 03:10:11 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Abu, our salesperson was friendly and strait forward. We didn't feel any pressure to buy. Abu showed us several options and when we had questions abou the car, a used Highlander for our oldest kid, the head mechanic met us and answered them. The end price they offered was comparable to other sources...
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Dealer Response

Thank you for your kind words. Abu is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitat... Read more

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Sales Rating Very good location and professional customer services Written by sunbowen on 06/29/16 06:00:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We bought a new 2016 Toyota Rav4 Hybrid at Jim Coleman, the dealership is conveniently location near Montgomery Mall, with a very nice and clean office. The sales manager and staff are very friendly. Very professional customer services. Great inventory level on site; Good Toyota products;
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Dealer Response

Thanks so much for this great review, Sunbowen. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please co... Read more

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Sales Rating Salesperson Brian Brooks Written by NewPrius_4 on 06/11/16 03:40:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Brian Brooks knows everything about the new Prius. His knowledge was a material factor in our decision to order a new one. Brian was a pleasure to deal with.
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Dealer Response

Thank you for leaving us this review. We are very happy to hear that Brian could help get you set up with the new Prius for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. All the best, Patrick C... Read more

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Sales Rating Thank you to Jim Coleman, Bethesda Written by IdaLemonV on 06/09/16 11:40:31 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Thank you a lot! It was a great day! Everybody at the dealership was helpful and friendly. I will definitely recommend to all my friends and relatives to buy a car from Jim Coleman, Bethesda!
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Dealer Response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. All ... Read more

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