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Jim Coleman Infiniti Service Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 540-8654
  • Chat with Dealer
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Service Rating We love our Service Manager By ron2323 on 12/15/12 08:24:40 AM PST
Recommend this dealer? Yes

Choon L. has been our Service Manager since 2005 for both my wife and myself. He is one of the main reasons that I just purchased a 2013 Infiniti. He is trustworthy and helpful.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Amazing By zannyk187 on 04/15/12 11:24:41 AM PDT
Recommend this dealer? Yes

I bought my car almost a year ago, and every time I bring the car in for its regularly scheduled oil change, I get prompt, friendly service. They use all premium products and my car feels like brand new every time I leave.
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Service Rating Abysmal service - no concept of quality control - it's not worth it By greg161 on 02/14/12 07:15:07 AM PST
Recommend this dealer? No

Have brought the car in 4 imes with the service quality being a complete failure each time. STAY AWAY FROM JIM COLEMAN INFINITI, service quality is atrocious. INFINITI does not stand behnd their product. 1. Put on license frames. Put them on upside down, did not notice (should not have to) had to b...
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