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Jones Toyota Scion Service Reviews

  • 1508 Bel Air Rd
  • Bel Air, MD 21014 (map)
  • (888) 767-0711
  • Chat with Dealer
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Service Rating highlander service By lweigard on 10/12/14 06:45:32 AM PDT
Recommend this dealer? Yes

Kim was very professional, knowledgeable, able to explain details in layman's terms and kept to a punctual turn around time. Rental car coordinator was well poised, had a positve energy, kind and cheerful.
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Dealer Response

Thanks for your wonderful review! We are thrilled to hear that Kim was professional and knowledgeable during your visit. We strive to provide excellent customer service, and we are happy that this was the case for you! Please let us know if there's anything el... Read more

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Service Rating Jones Rocks By MdMandaPanda on 09/30/14 07:33:31 AM PDT
Recommend this dealer? Yes

Service advisors are friendly and they explain what the recommended services are and what they will cost. Service and waiting area are always clean.
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Dealer Response

We appreciate your kind words. We feel our service department is what makes Jones Junction Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We lo... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Go to another Toyota dealership for service! By shelbyvinje on 06/17/12 06:09:30 AM PDT
Recommend this dealer? No

Got my car serviced there and was out of town when my car had a problem that Jones was to fix, well ended up needing a new transmission because the service was not done correctly at Jones from what the out of state reputable service station said, which was a big inconvenience for me I had to rent a ...
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