Thompson Hyundai Service Reviews

Ignored TSB's

by azeradave on 08-17-07 (08:00PM)

Pros:

?

Cons:

service dept seems out to rip you off

I provided TSB's (technical service bulletins) to said dealer for 2 items. Though car was less than 1 year old, service department would not do the adjustment without charging me $50. I later went to a different dealer's service area, and computer adjustment was done in 3 minutes as I watched! I ...

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The Reason I Sold My Hyundai

by markben on 07-27-07 (09:09AM)

Pros:

100,000 mile warranty is nice... if they don't call everything an adjustment

Cons:

deceptive

My first trip for service for my Hyundai Sante Fe disappointed me greatly.  The window came out of the track, and I called to see if it was covered under my warranty and was told yes.  After bringing the car to the shop, about 3 hours later getting a call saying it was $180+ to fix the window bec...

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