Russel Mazda Sales Reviews Dealerships
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Russel Mazda Sales Reviews

  • 6624 Baltimore National Pike
  • Baltimore, MD 21228 (map)
  • (866) 592-2971
  • Chat with Dealer
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Sales Reviews

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Sales Rating Lov'n My CX-5 Written by CX_5_Lover on 12/16/14 05:07:07 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

On November 19, 2014, after two months of considering and test driving the CX-5, I finally made my purchase. Julian Barnes was awesome and treated me wonderfully. He was honest and straight forth about the car I was considering and even found and picked up the car I wanted from another dealership--...
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Dealer Response

Hi CX_5_Lover, thank you for your kind words. We here at Russel Mazda take great pride in meeting our customer's expectations. Rest assured, this review will be shared with Julian. We look forward to serving you in the near future. Thanks!

All Comments (1)
Sales Rating Bought a CX-5 Written by mazdaowner_cx5 on 11/01/14 03:02:07 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My CX-7 wet the bed after six years so i was not very happy at all. Eric(Service) and James(Mechanic) explained the situation and the repair bill was going to exceed the value of the car. i started looking at Mazda and met Julian in sales. He answered all my questions and the experience was good. ...
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Sales Rating Don't Honor Internet Price Quotes Written by John_In_MD on 10/02/14 04:59:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Russel Mazda quoted me a great price via email on a new Mazda Miata. I took a test drive and when I started the paperwork they came back with a price that was $3,000 more than the quoted price. The salesman and sales manager then did a song and dance indicating the price quote I received via email...
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Sales Rating Didn't start well, but satisfied Written by davidkjhu on 06/14/14 05:47:17 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

FYI: Russel Mazda quotes prices by internet that include incentives that you will not likely qualify for; in my case, it was $500 each for Mazda loyalty, military, and recent graduate. They mention this in their fine print, but they still use these to advertise a price that is only real for a fracti...
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Sales Rating High Pressure Sales Tactics - will not be back Written by SK_Balt on 11/17/13 03:56:27 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went to this dealership to test drive a CX-5. They got 2 stars for making the effort to make a car available for the test drive on a busy weekend. However, our salesman used every, old school trick in the book and it was sickening. I told him (more than once) that I was not buying a car today. He as...
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