I'll be honest I had read the bad reviews on Russel and was very apprehensive about going there to look for a new car. I'm so glad that I decided to make my own opinion about them. From the time I stepped on their lot to the time I left everyone was great. From the sales staff, to the managers, to even the guys moving around the cars. Everyone was very polite, friendly, and helpful. It was a family atmosphere and I'm so glad to be apart of the Russel family. I love my Volkswagen! Thank you!!!
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