Russel BMW Sales Reviews

Overall Rating:
3.2 stars
Reviewed by
 2 members
Sales Associate:
3.0 bars
Vehicle Inventory:
3.0 bars
Finance Department:
4.0 bars
Trade-In Process:
3.0 bars
Buying Process:
3.0 bars
Dealer Information:
Russel BMW
6700 Baltimore National Pike
Baltimore, MD 21228
(410) 744-2000
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1-2 of 2 Reviews

Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Go to Russel BMW
by lorib443 on 03-18-08 (11:52AM)
Pros:
location, convenience, service, professionalism, honesty, price
Cons:
none

I had an amazing experience at Russel BMW. Everyone (including the sales managers, finance managers and service managers) have been wonderful since the day i purchased. They treated me like a customer should be treated and gave me a fair price and a great value for my trade in. If you are looking...

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Sales Rating:
1.4 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
3 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
DO NOT PURCAHSE A CAR AT RUSSELL BMW
by bmwpurchaser on 11-28-07 (10:09AM)
Pros:
None
Cons:
Poor business ethics and very poor customer care.

Please do yourself a big favor and do not purchase a car through Russel BMW. The business practices very poor business ethics and have major safety concerns.


I ordered a 2008 328i convertable two months ago it just came in yesterday and they stated the deal we made was no longer valid and my ...

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